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La Palmilla
- Residential Leasing
- Phoenix, AZ
About this business
La Palmilla Apartmentsin Phoenix offers affordable 1, 2, & 3 apartment homes. Close to US 60 FWY, parks, Phoenix Community College and Grand Canyon University
Location details
3838 W Camelback Rd, Phoenix, AZ, 85019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have most horrible management team in the downtown of ******** **- 12 Central Square apartments complex. ************ tried to called corporates office about issues I had and never had back any respond. Our apartments complex in very poor conditions, halls very dirty. We are residents for 5 year and had our parking space for as long as we been residents, but recently our parking space was took from us without any notification. Always we been threatening to tow away out pickup, because we have no place to park it. Recently... read more
Business response:
We you for bringing this to our attention, and are sorry to hear about the negative experience you have had at one of our managed properties. We will route this review to the on-site team and regional leadership team overseeing the property to see what can be done to rectify the issues you described.
What a HORRIBLE management company!!! Since Avenue5 took over our apartment complex, this place turned very quickly into a mess and is absolutely horrendously unmanaged. The dog waste stations are MAJORLY overflowing all the time (with no bags available) the staircases smell of urine and are never cleaned or even swept, the lawns are full of dog waste... It's a gated community but the gates are never closed. There is trash around the buildings that nobody picks up. On top of that, the communication with this management compa... read more
Business response:
We are sorry to hear about the issues you have experienced, and appreciate you making us aware. Please reach out to us at ******************************** with the name of your property so that we may follow up with your regional leadership team regarding the issues you have described here. Thank you.
This is not about the business of Avenue5, but the employees of ************* Apartments. I have lived in these apartments for about 3 years. I have no issues with the apartments until they brought the property and the new management in. The property management and the one RECEPTIONIST, (I capitalize the word receptionist because the employee **** is NOT THE PROPERTY MANAGER.) Within the 18 months they took over the property violence, robberies, murders, and complaints have increased very quickly. They paved our roads for a ... read more
Business response:
We thank you for taking the time to make us aware of the issues you have experienced at this property, and we would like to escalate these matters on your behalf. We will route your review to the regional leadership team overseeing the property today.
I have been waiting for my deposit back for almost 2 months. I moved out and received a move-out cost list stating my check was being mailed to me. This isn't true or I would have it already. I have called so many times and left messages with no returned phone calls and the main lady ******* or ****** Im not sure what she says her name is but you cant even leave a message on her answer machine because its full. So that tells me she doesnt even check her messages. So my next step is legal action.
Business response:
We are sorry to hear about your deposit, and would like to help you trace its whereabouts. Please contact us at ******************************** with your property name so that we may investigate further. Thank you.
Several months ago we ended our second 18 month lease. This building is not a place you want to live. Since being **** management has fluctuated and has gone from absolutely unmanaged (----/piss in the hall from dogs, trash not picked up, broken grills/TVs/Games) to much better but many things are still broken and residents still let their pets relieve themselves in the halls but maintenance, myself or other residents are quicker to clean it up. Since covid the management has been uninterested in addressing any safety requir... read more
Business response:
Zach, we are disheartened to hear about the experience you described, and would like to follow up with your property's leadership team as well as the regional leadership team so that they may rectify these issues. Please reach out to us at ******************************** with the name of your property so that we may assist. Thank you.
From 2018 to 2021, I rented a unit managed by Avenue5 (******************** in ********, **). In March 2021, I gave 30 days' written notice as required, completed all move-out duties, and received sign-off on the unit's condition from building management. After months of ignored phone calls and emails, and visiting the ******** office only to be given more excuses and delays, I am now pursuing small claims court to get my deposit backdespite never paying rent late, causing any damage, or receiving a complaint as a tenant.Do ... read more
Business response:
***, we thank you for bringing this matter to our attention. We are sorry to hear about your deposit issues and would like to assist you. Please contact us at ******************************** so that we may follow up. Thank you.
Worst management I have ever seen. Since they took over the apartment complex (**** ****************************************************), it has been nothing but awful.They don't answer phones or emails, everyday they are doing some sort of repairs and water has been shut-off 4 times in the past 3 weeks, parking lot repairs where you can't park/you have to move your car somewhere else. Not sure if this qualifies for a lawsuit or what this review will do
Business response:
We are sorry to hear about the issues you have experienced. After assuming management responsibilities at properties, it is not uncommon for us to initiate large-scale maintenance projects that were previously deferred, or to begin new preventive maintenance projects. We regret to hear about your inconvenience, and invite you to contact us at ******************************** and provide the name of your property so that we may follow up with them. Thank you.
This company preys on the less financially fortunate and preys on the idea that these people dont have the means to take legal action. Ive spent the last year tied up financially in a divorce. While in between houses, I rented through these people in hopes of having a cheap place to live while working out my finances. I would rather have been homeless, which coincidentally a lot of other people have decided that as well due to the obscene amount of homeless people sleeping on the property. The first month I lived there I was... read more
Business response:
Thank you for providing us with details on your experience. We are sorry to hear about the issues you had with the property during your time as a resident, and would like to know the name of your property so that we may follow up with them. Please contact us at ********************************* Thank you.
I've been in my apartment for over 7 years. Ave 5 took over about 3 years in. They took away our 4 day grace ****** and gave is 24 hrs to pay rent. They also increased our late fee to $200. And then convinced us to sign our 4th year lease 2 weeks early to save ti.e, only to charge us a pro rate rent for the last 2 weeks of our previous lease claime the new lease takes effect as soon as its signed and overrides the old lease. Our water **** went from $120 per month th to over $400 with no warning and no **** to show the cause... read more
Business response:
Nadien, we appreciate you making us aware of your experiences. Please reach out to us at ********************************* as we would like to know the name of your property and investigate the situation further. Thank you.
Frequently asked questions about La Palmilla
How is La Palmilla rated?
La Palmilla has a 2.2 star rating with 361 reviews.
When is La Palmilla open?
La Palmilla is closed now. It will open at 9:00 a.m.
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