LA Fitness's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LA Fitness

2.8

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

1804 W Lawrence Ave, Chicago, IL, 60640, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.81,813 reviews
Select a rating
Anthony P's profile image
Anthony P 
a year ago

They steal your money and refuse to refund you when there gyms close. 

Radha K's profile image
Radha K 
a year ago

I signed up for personal training for 6 months which I finished in August 2022. They continued to charge me for the personal training. i called them many times regarding this and no response from them. I even told them that I would like to cancel my membership and they told me that I have to come in person to cancel. I told them i am out of town and can't come, but they insisted me to come in person to cancel the membership. They are a scam hooking up people with contracts and giving a hard time cancelling the agreements or ... read more

Faith W's profile image
Faith W 
a year ago

I almost reported LA Fitness as a scam. I switched gyms in Sept. and canceled my LA membership at the same time. LA Fitness allows 2 methods for canceling: going in person or mailing them your cancellation. I chose to mail them my cancellation out of convenience, but I found it odd that they are so old school using mail-in cancellations. In early Dec., I got a call from a LA rep saying I need to update my payment info. My debit card expired 11/22, so it deactivated Dec. 1st. I told them I canceled my membership 3 months ago,... read more

Sierrah's profile image
Sierrah 
a year ago

Signed up for a personal trainer around Thanksgiving. I was trained for one or two days before being told that they dont have any trainers available for me. Two months later, Im now trying to cancel because I still do not have a trainer. I am unsure how a business can sell a product and not fulfill their end of the deal. LA fitness will not let me cancel my contract and wants me to pay them 2,000$, even though they cannot provide me a trainer and I am within my 30 days. I have also explained to them I have lost my job as of ... read more

Scott W's profile image
Scott W 
a year ago

Worst experience ever. Signed up for a 3 day pass that they would not honor for ****** **. The ** started in on politics saying if we had a different governor they could honor the 3 day pass because of capacity. I am a member at Lifetime fitness and no 60% capacity issues there. I was looking for a closer alternative to Lifetime as a second club to not have to deal with traffic that can be bad when driving to ***********. My son and I were interested in signing up but wanted the pass to make sure we liked the club. I explain... read more

Frank B's profile image
Frank B 
a year ago

I wish zero stars was an option. An associate named ******************* is calling past customers claiming that they have an outstanding balance that is set to go to collections, but that balance can be wiped out by signing up for their $15/mth promotion, which could then be cancelled within 3 days. Rather than fight a fairly small amount past due and kill my credit score with something going to collections, I paid the $15 and stated to *** that I wanted him to cancel my account the next day, which he said he could. I called... read more

Dennie T's profile image
Dennie T 
a year ago

I signed up for 6 months of personal training and they continued charging my checking account after the agreement ended. I spoke to a rude GM which stated i needed to cancel in person otherwise I'm considered month to month. This was never discussed when i signed the agreement, and they never gave me a copy of the agreement.This is a huge scam! 

Kayla G.'s profile image
Kayla G. 
a year ago

I was offered a free trail for a personal trainer and I genuinely was convinced it would be something worth my time and money to achieve my fitness goals so I decided I would give it my commitment. The first session I was assigned to a trainer that was unprofessional and the session was only about ***** minutes when I originally thought it would be at least 50 minutes because thats what was stated on my contract. The trainer was talking the whole time about his personal life and it was hard to even keep track of what number ... read more

Mike S's profile image
Mike S 
a year ago

If I could give this place any rating, it would be a minus 1 star. The people working at the desk are comatose and do nothing to help the customer. I've experienced three instructor absences in the last few weeks . The schedule said that they had a sub in place and no one showed. When i asked the front desk where the instructor was, he said he didn't know and put no effort into finding out why.The place is filthy, no toilet paper half the time and nothing to clean the spin bikes with. I now bring in my own wipes.Ever since t... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2.8 star rating with 1,813 reviews. 

When is LA Fitness open?

LA Fitness is closed now. It will open at 5:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com