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Kwik Service Electronics
- Electronics
- Louisville, KY
About this business
Manufacturer certified, award winning TV and electronics repair center. We offer service solutions to fit any situation. Call us at 502-499-8334 for more information and to schedule service.
Location details
4211 Bardstown Rd, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware Beware the worst place I have ever done business with. I took my iphone up to them to simply fix the screen and they did it completely wrong. They used after market crap parts to fix it (which they don't tell you) and didn't glue the screen down correctly and the elements ended up breaking my phone. I took it to the Apple store and they said that whoever installed the screen has no business doing it and it was the worst job they have ever seen. I took it back to Kwik and they said it wasn't their fault and they know m... read more
Vizio TV with extended Walmart Warranty – I have an extended warranty from walmart on a 42 vizio. I was called by kwick service ele. to repair my tv thru walmarts warranty. I first heard from the and they wanted s/n and model number. They also asked what problem I was having and said that my problem would require them to replace the mainboard. They were suppose to order the part. 3 days later I get a call that they cannot order my part without taking my tv to their shop. I am totally discusted. When I still had the vizio war... read more
Business response:
I apologize for the issue you had, and I just wanted to clarify that this was a case of a TV having multiple chassis versions with no way to determine the parts needed without seeing the TV. It is our policy to repair these units in the shop as it overall can lead to a faster repair time. Our goal is a fast repair time on every repair, and with current manufacturing practices by the majority of the manufacturers this sometimes entails bringing the unit into our shop.
They should be ashamed of themselves!!!! – Absolute worst customer service I have EVER experienced!!!! Was quoted $300 to fix my TV and should take a week or less, I had to call 2 weeks later to find out what was going on. I was told they ordered the wrong part the first time and then the second time the part didn't work and he was going to order another and would be done in a couple days. Finally was called another WEEK later that it was ready. I went to pick it up and asked to speak with a manager. He explained what happen... read more
Business response:
Mrs. P- I want to apologize for your service experience. We strive for great customer service and in your eyes it appears that we did not do that. While I was aware of this situation, I was not aware of the extent of the issue. Many thanks, VP of operations
Beyond Expectations – Kwik Service repaired my Panasonic Plasma is less than 1 hour. The technician knew how to do all the repairs from memory and got the TV working like new. They were easy to deal with, professional and courteous. Highly recommended for TV repair.
Our contact number is 502-499-8334 – Thank you!
No Way!!! – I took my 42" Plasma in for an estimate. I was told that my problem was the Main Digital Board, not that it might be, but that it was. Kwik priced the board to me at $264.95 and $200.00 Labor to replace it. These numbers sounded high to me so I didn't let them repair it. I bought the Digi Board for $188.03 from another Hitachi Dealer and easily replaced the Digi Board my self. Well there diagnosis was wrong. TV still did exact same thing. Not only did Kwik inflate the price of the Board, but was going to charge m... read more
Business response:
This customer brought his TV in for repair and it was diagnosed. The customer then picked the TV up and replaced the part themselves, and at that point there were additional problems. If we are authorized to repair a TV and the part replaced does not fix the unit, the customer is NEVER responsible for that cost. I'm sorry we could not help this customer further.
Great price, quick service, great job! – MY RCA 46 inch tv broke, and I took it in and they took care of it. And what's awesome is the 40 dollars you pay for them to look at it, goes towards the cost of the repairs... so it wasn't that costly at all. Very great price, great service, always calling me and keeping in touch with what was wrong with my TV. Also they fixed it very quickly. Just a few days. Took it there on a friday, called on monday and told me it would be ready the next day. AWESOME! I would definitely go there ... read more
Business response:
Thank you! We strive for great customer service and fast service.
I didn't even have to move my TV! – Called Kwik on Tuesday, they sent a tech (Jim) to my home on Wednesday. Jim diagnosed the problem, but did not have the part with him. He gave me an estimate, confirmed that the part was at their shop, and came out the next day to fix it. Great service!
Great service and efficiency – A friend of mine had previously used Kwik Service for his Sony TV, so when mine broke, he highly recommended using these guys. My TV (a JVC) was still under warranty, but was told that Kwik was authorized to repair my set. I called these guys up, they scheduled an appointment to come to my house. Upon arrival, they promptly diagnosed and treated the problem! A heck of a lot easier than lugging that big thing in somewhere! A+ service, these guys. Highly recommend!
Frequently asked questions about Kwik Service Electronics
How is Kwik Service Electronics rated?
Kwik Service Electronics has a 3.8 star rating with 44 reviews.
When is Kwik Service Electronics open?
Kwik Service Electronics is closed now. It will open tomorrow at 9:00 a.m.
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