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1307 W Washington St Suite 145, Oregon, IL, 61061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front desk staff doesn’t answer phone and when they do they treat you like their annoyed you called. Terrible customer service/attitudes and when you match their energy they just hang up on you…
The front desk staff at KSB Healthcare in Oregon, Illinois, threatened me with arrest if I contacted them again. This alarming interaction occurred while I was attempting to obtain necessary medical documentation for my father, who has dementia and had experienced an incident requiring a move to an assisted living facility that could provide appropriate care. Coordinating his transportation, numerous medical documents, and several appointments for a patient often resistant to cooperation necessitated multiple phone calls. Th... read more
The front desk staff at KSB Healthcare in Oregon, Illinois, threatened me with arrest if I contacted them again. This alarming interaction occurred while I was attempting to obtain necessary medical documentation for my father, who has dementia and had experienced an incident requiring a move to an assisted living facility that could provide appropriate care. Coordinating his transportation, numerous medical documents, and several appointments for a patient often resistant to cooperation necessitated multiple phone calls. Th... read more
Ive been going here since I was a very young child. When you change policies, you need to NOTIFY clients/patients. When I go to fill a prescription, and you claim you stopped filling out of state since January, yet filled for February..... now it's March and suddenly the same medication I've been taking for almost 16 years gets denied? So yall give me absolutely NO time to find a new doctor? Thank you so, soooo much for leaving me without a much needed prescription. Aside from this, the phones rarely get answered. Every time... read more
I would give this facility a zero star they are terrible with communication and they don’t answer the phone they straight up told me they have been to busy to answer the phone even the reception people that’s very unprofessional!!! I will be changing drs offices
KSB Center for Health Services Oregon has a 2.3 star rating with 20 reviews.
KSB Center for Health Services Oregon is open now. It will close at 5:00 p.m.
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