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K&S Heating and Air
- Heating & Air Conditioning/HVAC
- Garland, TX
About this business
Fast, Friendly, Fair Prices, Too! K&S Takes Care of You! We have decades of dedication to heating and cooling family homes and local businesses across North Texas. We offer 24/7 service and competitive pricing on all major brands!
Location details
1409 S. Jupiter Rd., Garland, TX, 75042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is absolutely deplorable. I would give ZERO stars, if possible. The AC unit in my parent's home went out and I have been calling for 3 days. Everytime, they state " a technician will contact you shortly and no one contacts me". It is over 100 degree weather daily. This home is a brand new build and right fully, shouldn't even have a broken unit already. The company took contracts on all these new homes and DOES NOT come to to fix the units they installed, when they break. I would tell anyone to never use their s... read more
RecommendedDaniel showed shortly after I received the call notice. He was very knowledgeable and answered all of my questions, he was very thorough with his inspection/service, and he was very professional. I couldn’t be pleased more with his service.
Business response:
Thanks for the kind words, Jon! Like Daniel, our team at K & S Heating and Air always want to offer a professional service. We are happy to help our customers and answer any questions they have. Take care.
Kris was awesome!! He diagnosed the problem and arranged for repair immediately! Professional and knowledgeable!!!
Great service, took time to explain everything to me!
Business response:
Hi Marci, we are incredibly grateful that you took the time out to leave K & S Heating and Air a 5-Star review! We really appreciate you being a customer and as always let us know if we can do anything for you in the future as you know you can rely on K & S Heating and Air anytime!
K&S Heating and Air do a fantastic job. The technicians are Always professional, knowledgeable and on time. We have been a customer for 10 years and have been impressed with their service and sales department.
Thorough, experienced and friendly service.
Business response:
Thank you, Robin, for taking the time to leave this review. We really appreciate it - it is motivating for our entire team, both field technicians and office staff. We are happy to hear that you had a good experience with us.
Prompt, thorough, professional and friendly.
Business response:
Prompt, thorough, professional and friendly are four words you can always associate with K & S Heating and Air, Martha! Thank you so much for the feedback and have a great day!
The technicians of K&S are great! Even during this COVID crisis, they come prepared with caution to enter my home. Been utilizing their services for over a year. Very happy with them!
Was recommended to them by two friends and neighbors. Called at 8:30 in the morning. told someone would call me back. Called back at 12:30 was told he has 8 phone calls to make wait your turn. Called another company at 2:30 they were here at 3 and fixed it. Still no phone call from k&s. Won't be calling them again.
Business response:
Kathi, we're sorry that you had such an unfortunate experience with us. While we do offer full service on weekends, including the Saturday on which you called, it is apparent that our weekend processes need to improve so that nobody "falls through the cracks" like this again in the future. We work with hundreds of homeowners every week, and feedback like this is a rarity, but nonetheless vital as we strive to improve - so thank you for taking the time to letting us know about it. While we understand your frustration followin... read more
Frequently asked questions about K&S Heating and Air
How is K&S Heating and Air rated?
K&S Heating and Air has a 4.9 star rating with 145 reviews.
When is K&S Heating and Air open?
K&S Heating and Air is closed now. It will open at 8:00 a.m.
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