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Krystal

3.4

About this business

Krystal is an American fast food restaurant chain headquartered in Atlanta, Georgia that has been serving up southern favorites since 1932. It is known for its small, square hamburgers with fresh-steamed buns, hot-off-the-grill. Other Krystal favorites include chili cheese pups, chiks, corn dogs and breakfast with fresh-cracked eggs, sausage and grits. 

Location details

3446 Victory Dr, Columbus, GA, 31903, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4935 reviews
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Sarah Wallace's profile image
Sarah Wallace 
5 years ago

I actually had several issues with this visit, which is unfortunate because Krystal has (typically) one of my favorite chicken sandwiches, when they are made correctly. 1 - of 8 chiks, none had a pickle, there was barely any noticeable mayo, and buns were obviously old (dry, crusty, etc). They had almost no flavor. The only reason I did not take them back is because we were hungry and had already made it back to our hotel and in the room before noticing this issue. 2 - I ordered 4 corn dogs, received 2 (after checking receip... read more

Business response:

Hey Sarah, this is definitely not what we like to hear. We want to make sure we are serving your meals promptly and with exactly what you ordered. We are always improving and hope you’ll visit us again for a better experience. 

Sarah Wallace's profile image
Sarah Wallace 
5 years ago
Chris Bartlett's profile image
Chris Bartlett 
5 years ago

I got the all you can eat which was enough but the first burgers were not hot, the chili was barely warm. Staff was pleasant enough though. 

LaJuana Rackley Hayes's profile image
LaJuana Rackley Hayes 
recommend  Recommended
6 years ago

The staff were great, food was hot and fresh. Way better than the one in Douglasville, Georgia. I expect them to go out of business if they don’t get new management. I will never go there again. Guess I will get my burgers in Columbus Georgia when I go through there. I give them a five 

Paul Reed's profile image
Paul Reed 
6 years ago

food was thrown together sloppy messed up order in the food was not good 

Bianca Williams's profile image
Bianca Williams 
7 years ago

Before we could even get the first half of our order out, we were harshly interrupted with a total as if we were a burden. We only wanted 2-5 for 5's. My burgers were soggy and I live 2 minutes away. My fries were cold and it seems the cashier hates her job. If she doesn't want to deal with customers, she needs to find a new profession. 

Kristy Akins's profile image
Kristy Akins 
7 years ago
Don Oliver's profile image
Don Oliver 
8 years ago

Worst service I've ever had at any fast food chain. 

Meika Davis's profile image
Meika Davis 
8 years ago

Cashier at the drive thru was rude fries were cold. Bad customer service 

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.4 star rating with 935 reviews. 

When is Krystal open?

Krystal is closed now. It will open tomorrow at 9:00 a.m. 

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