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Krystal

3.1

About this business

Location details

1210 Gluckstadt Rd, Madison, MS, 39110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1943 reviews
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Ashley Reed Campbell's profile image
Ashley Reed Campbell 
8 years ago

Waited 35 minutes in the drive thru and finally had to leave. There was only 4 cars ahead of me. 

Ed Reese's profile image
Ed Reese 
9 years ago
Dorothy Jackson's profile image
Dorothy Jackson 
9 years ago
Kathy Sylvester-Smith's profile image
Kathy Sylvester-Smith 
9 years ago

Worst service in the world.... My food was not fresh and it was cold. They made my food over and the fires was still not fresh..... too many young kids playing and not working. #nevereatthatshitagain�� 

Ray Knight's profile image
Ray Knight 
9 years ago

This is far the worst Krystals I've gone too. There was no one there, the wait time was what I thought ok as I thought it would be fresh but the burgers tasted like water, the frys were cold. Never again will I stop there in my travels 

Walt Arinder's profile image
Walt Arinder 
9 years ago
Mike Martin's profile image
Mike Martin 
9 years ago

Wait time sucked, not friendly, nice store, really need employees that like the job they are supposed to perform with courtesy..we Love Krystal always have but will try another in the future, Collins ms store sucks after 10 pm also never ever return to that one soggy buns cold meat and and indifferent shrug from the 2 unhappy men working there.. 

Jennifer Hebert's profile image
Jennifer Hebert 
9 years ago

Worst drive thru service ever! Had to order our food twice and waited over 20 minutes until my husband went inside to find out our order hadn't even been started! 

Benjamin Holt's profile image
Benjamin Holt 
9 years ago

I stood at the counter for 10 minutes. Had direct eye contact with 4 staff. No "good morning ". No "we will be right with you". Just blank stares. RUDE!!! Finally ordered the 3 egg breakfast. Eggs over medium. Sausage, biscuit, & grits. 20 minutes later was served eggs over well. At least they were hot; Unlike the ice cold sausage! Good thing it is difficult to mess up grits... The biscuit was excellent. This location desperately needs training in elementary customer service skills!!! 

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.1 star rating with 943 reviews. 

When is Krystal open?

Krystal is closed now. It will open at 9:00 a.m. 

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