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Kroger Floral

1.2

About this business

The Kroger Company in Cincinnati, OH offers groceries and other consumer goods in stores under 24 different trade names in 35 states. 

Location details

102 Emily Dr, Clarksburg, WV, 26301, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.2405 reviews
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dana b's profile image
dana b 
3 years ago

They *****Their pickup and delivery is never right. I’ve only ordered from them 3 times and not once has it been right. They don’t send text updates even when you opt in for it and they substitute things even when asked not to. They don’t even inform you of put of stock until you’re already there. Then you can’t cancel because it’s already down without any consultation about substitutions or cancellation. They’re awful and can’t even seem to use common sense. Like if I order dog food and they’re out, no, treats are not a sub... read more

Priscilla G's profile image
Priscilla G 
3 years ago

I have been buying wine from Kroger ********, *********, ** in the past weeks. I have been believing the original price of a bottle is that high then Kroger discounted it to make it seemed it's been a good deal. Meanwhile, that's the actual price of the wine. One example that I recently just bought: *** ****** ******Wine 2018, the original cost is listed as $40.99 but they fake "sale" it to $16.99 which is what it costs anyway. That is called price gauging and that is illegal! 

karen a's profile image
karen a 
3 years ago

November 1, 2021 -- I approach the Kroger Ferguson Fuel station. I tell Cassandra I have not pumped fuel here for a long time and so don't know the drill. Wanted to fill, didn't know what it would take...she needed a definite amount so I said $10. Pumped $10. Approached window and said -- laughing -- I get nothing back but I would like my Kroger gift card back. She said she didn't have it. I said I gave it to her. Slid it through the drawer. She said they never touch the customer's cards. I had a receipt. Not my card though.... read more

DARIUS D's profile image
DARIUS D 
3 years ago

In regards to 11/3/21 :I finally got to pull into a spot for my 3PM order around 3:15---and I was there waiting for my order for an additional hour. During the hour I was waiting, I was told there was a screw-up with the rotisserie chicken and that I would be given $15 off; I assumed that discount was for the long wait. So, finally a couple of kids bring my order, and they tell me I got an extra chicken. I originally ordered for 2, so the extra would make 3. But I get home and only count 1 chicken! On the one chicken it read... read more

Loretta W's profile image
Loretta W 
3 years ago

Just received my first order. Everything was perfect! Super clean tricks too. 

Randy H's profile image
Randy H 
3 years ago

One of the sales associates acted racist toward me when I approached the frozen foods section and I did not like in which I request an apology. 

Vincent C.'s profile image
Vincent C. 
3 years ago

Worst customer experience ever! I had money sent to me through their ************* that they have there. What a mistake this was. The tell me that they don't have any cash. So they write me money orders. And then tell me that they can't cash them. But, not only could they not cash them. Nobody could cash them. This money was sent to me for an emergency. So on top of dealing with the emergency at hand. Now I'm walking miles and miles to every place I think of or that ****** told me to go. Where they cash money orders. Everyon... read more

Diana's profile image
Diana 
3 years ago

I appalled by the performance of the Kroger pharmacy. I had a order for a prescription yesterday morning. Today I try to call the pharmacy to see if my prescription was ready (really it was supposed to be ready yesterday). The phone rang for 35 minutes and no one picked it up. Then I call the customer complaint line and was hung up before I could talk to a person, I'm supposing some glitch in their phone system. I try again same thing. Then I call again to speak to a manager at the store (there was a way to redirect the call... read more

Mary W's profile image
Mary W 
3 years ago

I have been using Kroger's delivery service for about three weeks now. As far as the deliveries themselves, everything tends to go very well. My problem is that each week, Kroger will take out an "impending" charge on my debit card for my delivery. After receiving my items, they then take out another "impending" charge in addition to the original charge, so my debit card is charged twice for the same order. The first charge is always put back into my account, but it usually takes about five days for that to happen. In the me... read more

Frequently asked questions about Kroger Floral

How is Kroger Floral rated?

Kroger Floral has a 1.2 star rating with 405 reviews. 

When is Kroger Floral open?

Kroger Floral is closed now. It will open at 8:00 a.m. 

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