Kroger's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kroger

3.9

About this business

Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings. 

Location details

975 Providence Square Shopping Center, Virginia Beach, VA, 23464, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to Midnight
Tue6:00 a.m. to Midnight
Wed6:00 a.m. to Midnight
Thu6:00 a.m. to Midnight
Fri6:00 a.m. to Midnight
Sat6:00 a.m. to Midnight
Sun6:00 a.m. to Midnight
3.9679 reviews
Select a rating
Brian Holloman's profile image
Brian Holloman 
5 years ago

Worst pharmacy I’ve ever seen 

Jennifer Davies Perez's profile image
Jennifer Davies Perez 
5 years ago

It takes so long to get through the line and we had to bag our own groceries. I didn't see any baggers available. I used to love shopping here but I think I will shop some other place. I absolutely refuse to use the scan yourself machines. If Kroger expects the customer to scan then steeply discount the groceries if that service is used. I feel they put in more machines to hire less people and keep more of the consumers money. 

Kara Anders's profile image
Kara Anders 
recommend  Recommended
5 years ago

Seriously. Used to be a decent store. Now. It’s always a mess. Baskets full of cut up boxes (aka trash) blocking aisles. No carts or baskets inside the door so be sure you grab one from the parking lot and just bring it in with you. Dirty sticky floors. Usually out of whatever it is you went in to get. Lousy at keeping shelves neat and stocked. 

Didi Dritsoulas's profile image
Didi Dritsoulas 
5 years ago

Very poor customer service!! The store removed paid cashiers to add more self service check outs and when you need help your treaded like a Red -headed step child for asking. 

Allison Obenaus's profile image
Allison Obenaus 
recommend  Recommended
5 years ago
Rachel Richmond's profile image
Rachel Richmond 
6 years ago

@Kroger you disappoint! I have always chosen to shop with you as customer service has been amazing. Friday night 430/5pm & only one register open, line thru the store, 30+ minutes of waiting and rude staff I won’t be back. I don’t want to self checkout! Bring back the checkers! 

Debby Dunn-Carr's profile image
Debby Dunn-Carr 
6 years ago

Only 2 check out lanes open. Long lines. Ridiculous. 

Perry Ketter's profile image
Perry Ketter 
recommend  Recommended
6 years ago

As a loyal Kroger member of many years, I am concerned as I went to the Kroger (975 Providence Sq Shopping Ctr, Virginia Beach, VA) and noticed that you had the Hell's Angels motorcycle club out front on display. In light of the current political situation and the recent violence that your company has just experienced with the murder of 2 African Americans in one of your stores, why would you support a group that segregates and is considered to be an organized crime syndicate by the United States Department of Justice? There... read more

Melissa Jennings Howse's profile image
Melissa Jennings Howse 
6 years ago

About 3/4 of the frozen veggie shelves were empty today, most of the frozen Tyson’s products weren’t stocked, and there was multiple empty sections in the cereal aisle among other places. About half of the time I have to bag my own groceries as they don’t have baggers working. The cashiers and baggers are wonderful but I’m concerned as they’re not allowed to have water , at their station, to drink. Today my cashier was very obviously needing a drink and she was having to dash to the water fountain between transactions as she... read more

Frequently asked questions about Kroger

How is Kroger rated?

Kroger has a 3.9 star rating with 679 reviews. 

When is Kroger open?

Kroger is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com