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Kristin Luebbert Kelly
- Doctors
- Vero Beach, FL
About this business
Kristin Kelly, M.D. offers comprehensive family medicine services in the greater Vero Beach area.
Location details
3745 11th Cir #101, Vero Beach, FL, 32960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Kelly has been my primary care for several years. She is thorough, takes her time and is very pleasant.
That all changed when I stopped seeing Dr. D. Dr. Kelly wanted me to keep seeing Dr. D because she was afraid he would leave. Second, Dr. Kelly basically called me a liar. She asked me to ask a doctor if he could do the AIC test, which I did, n told her he said no. I asked the ARPN the next time I had an office visit, to write me a note to give to Dr. Kelly. Next, she cut my diabetic medicine down to 2 pins from 5 pins n then I would have to call the office for refills monthly. The pharmacy told me to see Dr. Kelly about thi... read more
She may understand medical treatments, but not patient care. Seemed very haphazard. Hours of wait for me and seeing several older people sitting and sitting for hours. Could even hear her making fun of patients in hallways behind the scenes.
I have been coming to Dr.Kelly for over five years. My last appointment was booked six months in advance .I waited over an hour and a half in exam room when I asked the receptionist how much longer it would be I was spoken to with a major attitude And told it could be up to an hour longer. I went back to the exam room. About 20 minutes later Dr. Kelly came back to the exam room poked her head inand started screaming at me telling me how stressed out her and her staff are and then it’s not her fault that all the doctors in Ve... read more
Business response:
Elizabeth, we understand waiting for an appointment can be frustrating, unfortunately some appointments are longer than expected. We would like to speak with you regarding your feedback. Will you please send your best contact information to PatientRelations.SRMC@Steward.org. Thank you.
Front desk was rude> ALWAYS wait over an hour to be seen and rarely can get an appointment. When I questioned Dr. She told me she is extremly stressed and every DR. in Vero Beach is leaving because of the people in Vero. She said if her patients cannot wait over an hour to see her then they can find another DR. and she stormed out of the room without ever seeing me. Obviously my time is not as valuable as the All Mighty DR's. I asked for my $40 co pay to be returned since I was not seen. Receptioust told me that they dont do... read more
Business response:
Liz, we understand waiting for an appointment can be frustrating. We do know some appointments may take longer than expected. Although, we are very concerned about your you felt you were treated, as that is not the level of care we strive for. We would like to speak with you to learn more. Will you please send your best contact information to PatientRelations.SRMC@Steward.org. Thank you.
Dr Kelly is incredible! She is kind and compassionate, with excellent communication skills. She listens, is up to date on the latest treatment approaches, and always has an open mind. I love that she is so knowledgeable and makes sure I understand every step of my diagnosis and treatment. I always feel my concerns are heard and she takes her time with appointments. I Highly recommend this doctor!
Called to make a new patient appointment and they told me Dr. Kelly was booked till 1st of the year. They could get me in with the NP but it’d be in late October. Seriously I just got out of the hospital with pneumonia.
Dr. Kelly is very caring and very thorough. She asks good questions and provides other resources to follow up with, if necessary. I highly recommend her.
Dr. Kristin Kelly is the best! Each time we have met, she has provided thorough examinations and has shown genuine concern. She truly listens and responds! I’ve had nothing but great encounters with her.
Frequently asked questions about Kristin Luebbert Kelly
How is Kristin Luebbert Kelly rated?
Kristin Luebbert Kelly has a 4.3 star rating with 194 reviews.
When is Kristin Luebbert Kelly open?
Kristin Luebbert Kelly is closed now. It will open tomorrow at 9:00 a.m.
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