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Krieger Ford Inc

3.0

About this business

Krieger Ford is a family owned and operated Auto Dealer Iocated on Morse Road in Columbus. We have been serving central Ohio for50 years. Krieger is a full service dealer that can meet all your automotive needs, With a large selection of New and Pre-owned Vehicles, a Parts and Service department that is open til midnight and a Collision center.<br /> 

Location details

1800 Morse Rd, Columbus, OH, 43229, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.017 reviews
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L. McCree's profile image
L. McCree 
6 years ago

*DO NOT PURCHASE FROM THIS DEALERSHIP.* First of all this is my entire experience in which I drove from Michigan to give a dealership in Ohio my business on October 10. 2018, which by the way will NEVER happen again. *1st thing, I was quoted an amount per the internet and the customer care person by email and upon arriving the sticker price which was the same as both quotes prior to the trip which was $4900.00 I was told that one of the other salesmen made a mistake on the price and that it should have been priced at $5500. ... read more

Business response:

The vehicle was purchased AS IS. It was not a certified unit, it is 11 years old and has 163,000 miles on it. The customer acknowledged the AS IS and signed all paperwork accordingly . The customer contacted the Pre owned Sales Manager and was advised to send, email or fax us a copy of the repair she had done, that we would review. The customer never responded to us rather she contacted the attorney generals office. We tried to work through them making a goodwill offer to pay for the part. Below is the response from Auto Cap... read more

Angie J.'s profile image
Angie J. 
6 years ago

I was in a very crazy place in my life and suddenly found myself without a vehicle. I came to see Carl Easley and he made this whole car buying experience very simple. My last car purchase, my husband took handled the process. Now that I am on my own and never went through this experience alone before, I must say I was so afraid and anxious. Carl Easley and Chris Wachtel made this a comfortable and trusting experience. I HIGHLY recommend Krieger Ford for any of your vehicle purchases!! Thank you so much! 

linda b.'s profile image
linda b. 
7 years ago

I would highly recommend Carl Easely in helping you find a new car! He was very helpful, knowledgable, efficient, and timely in meeting our needs! We worked with him several times in the past. He ALWAYS provides excellent customer service. 

Sarah W.'s profile image
Sarah W. 
7 years ago

Amazing at customer service doesn't even begin to describe Carl Easley. I have been in customer service for 21 years and I am a harsh critic. But the experience he has given not only me, but my entire family is priceless. My dad has bought probably 10 cars from him, and now I'm on my 2nd. A brand new 2018 Ford Escape Titanium. I couldn't be happier or more thankful to my dad introducing me to Carl. Carl goes out of his way for his customers to give them the experience they deserve when making such a big decision. He doesn't ... read more

Lori S.'s profile image
7 years ago

Would love to give HUGE props to Carl Easly! What an amazing friendly gentlemen who listened to us, showed us everything in black and white, ran numbers different ways and helped us decide what would work best for us! Harold the manager was also very helpful in the signing process! Small town dealership feel with the customer service area! 

Tracie S.'s profile image
Tracie S. 
8 years ago

I have to give kudos to Julie and her service team. I called her at 7:30 pm on a Monday night as my tire was punctured by a nail and was leaking air. She was able to look up my status and noted that I did have a warranty on the tire. She forewarned me that there were 4 to 5 cars ahead of me, but that I could bring the car in if I was willing to wait. Her team had my tire fixed and I was back out the door about 9:30 pm. Super friendly team there at Krieger and I really appreciate them taking such good care of me and my car. 

Rhonda H.'s profile image
Rhonda H. 
8 years ago

I want to thank Carl Easily at Krieger Ford for making the purchase of our new vehicle easy. He answered our questions throughly and showed us some options. He narrowed down what would give us the most overall benefit for our family. We now have a safe reliable vehicle that we feel confident to drive. The night time visability in the 2016 Ford Explorer is amazing! We recommend Carl at Krieger Ford to anybody, he will take good care of you! 

Brooke H.'s profile image
Brooke H. 
9 years ago

Do not go to this dealer. It is the worst device I've ever had. I was told my car would be ready by 2pm. I got there at 6 and it had not even been started. Then I was told that the service guy I was working with typically did these types of things and made big mistakes and it was just the way it was. No managers there to talk to. I then found a scratch on my car. Called for 2 weeks straight before I got any kind of manager to call me. Do not ever go here for service. You will regret it. Every single person in the waiting are... read more

DJ Quicksilver's profile image
DJ Quicksilver 
11 years ago

Over 20 minutes for a tire valve cover and air... POOR & SLOW SERVICE! 

Frequently asked questions about Krieger Ford Inc

How is Krieger Ford Inc rated?

Krieger Ford Inc has a 3 star rating with 17 reviews. 

When is Krieger Ford Inc open?

Krieger Ford Inc is closed now. It will open tomorrow at 9:00 a.m. 

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