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Koons Tysons Chevy Buick GMC

4.2

About this business

The Koons Tysons Chevy Buick GMC dealership is committed to providing our neighborhood friends in Northern Virginia - including Reston, McLean, and Arlington - as well as drivers in Washington, DC, with the professional, reliable car sales suport they need. With our convenient location at Tysons Corner in Vienna, VA, we are the easiest, most reliable way to buy a new or used Chevy, Buick, or GMC car or truck. And, with Koons Concierge included in every purchase, you can buy your new car or truck 100% online, eSign your paper... read more

Location details

2000 Chain Bridge Rd, Vienna, VA, 22182, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.23,605 reviews
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Juanita T's profile image
Juanita T 
5 months ago

I purchased a 2023 ****** Prius at Koons GMC Tysons on 9/26/2024. I was given a low ball offer for my trade in. Two other dealerships had offered $7,000- $8,000 more. My sales *** said Koons would match a higher offer from ******, which they ******** day, I waited for three hours before I was finally told that my credit ***orts were frozen. After that, waited three more hours for an agent to handle the financial details.When the sale was finally completed (about 9pm), the finance manager, offered me two gifts which the sales... read more

Anthony E's profile image
Anthony E 
6 months ago

I purchased a new *** truck from the dealership and *** had several issues with the finance department. The first issue was obtaining the license plates/registration that I had paid the dealer ($899 document fee) to transfer from my old vehicle to the newly purchased vehicle. This process took several phone calls and unanswered emails, and led me to driving a car with expired registration. I finally received my registration a month later after sending emails to management. I later traded my *** and emailed the finance depart... read more

Larissa K's profile image
Larissa K 
a year ago

I clearly stated to the sales rep, Mr, Bill L****, that I wanted to buy a used car for about $21,000. He used inappropriate, brainwashing salesman techniques to talk me into buying a new car for $37,542.05. I deeply regret I went to that dealership. 

Mel L's profile image
Mel L 
a year ago

Looked on their website and received a " Buy " instant price below their advertised window sticker price. Traveled an hour to their dealership, spoke to a nice sales rep who helped us test drive the vehicle. We sat down to talk over numbers. It was very obvious that he was " hamstrunged " because he had to go back to the sales manager three times to work over numbers. The sales manager, who I have no good choice words for, came over and spoke to us. I showed him the screen shot of the price that his dealership was advertisin... read more

James McCrary's profile image
James McCrary 
recommend  Recommended
2 years ago

very good svc and easy-to-use apt setup 

Marvin Douglass's profile image
Marvin Douglass 
recommend  Recommended
2 years ago

Competitive pricing, friendly staff 

Steve Miller's profile image
Steve Miller 
recommend  Recommended
2 years ago

it is very difficult to get some things repaired for for maintenance under the purchased warranties. although the last time I went, the most recent, the service associate, Johnathan, did a great job getting me in and out and hooked me up with a loaner vehicle. only reason why I don't give a five stars this time is because they tried telling me that my vehicle might not be covered under warranty because of my aftermarket high-end air intake system I put in. all I did was re… See more 

Michael M's profile image
Michael M 
2 years ago

I was sold a vehicle with out them having possession of the title. I now own a vehicle with no title that I can not sell. No one cares been months now I’m going to court 

mk's profile image
4 years ago

If zero stars was an option, it would be used here to rate the service department. 

Frequently asked questions about Koons Tysons Chevy Buick GMC

How is Koons Tysons Chevy Buick GMC rated?

Koons Tysons Chevy Buick GMC has a 4.2 star rating with 3,605 reviews. 

When is Koons Tysons Chevy Buick GMC open?

Koons Tysons Chevy Buick GMC is open now. It will close at 9:00 p.m.  

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