This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kocourek Kia
- Car Dealers
- Wausau, WI
About this business
Kocourek Nissan Kia is a group of professionals who come together every work day to provide the automotive products and service the people of North Central Wisconsin need. Nearly five out of every ten cars purchased come from a Kocourek location. We proudly provide an impressive selection of new cars and trucks, used cars and trucks and the quality maintenance they require. The Kocourek experience includes an exciting array of online opportunities, followed by test drives, tailored finance options, market comparisons, curren... read more
Location details
2700 N 20th Ave, Wausau, WI, 54401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My wife loves her new vehicle which is why it got a 2. The service was a 1. Both the salesperson and the finance manager both said their should be a second key. They waited to tell my wife until after I left to take my daughter home, while they were going over car. I've sent emails and gone back in and all I get is we will get ahold of you to talk about it. They never do. The moment they get your money, they just toss you to the side like trash
They failed to keep an appointment i had for our customers vehicle. The appointment was for 130 at 215 we called to see how it was going, we were then told by Grahm that it was being worked on right now and it's a heavier load than they thought ( this was a adas camera/system recalibration) and some mummbling and big sighs should be done 530-6 o'clock. Did not sound legit, drove over to the dealer and there the vehicle sat exactly where we left it at 1130 a.m. I totally understand being busy and/or overwhelmed, but lying to ... read more
this dealer is rip off they charged me $214 to program key $30.00and it did not work . So they charged me anyways never got the key done. then the kia deal in west salem cost $76.00 FOR PROGRAM AND $25.00 FOR THE KEY. Now I found the key was not a program key fob just a regular car key ace made 2 keys for $10:00 .So this dealership took $214. From me .I think the dealership should have known that it was not a program key . This is not a good dealership they take advantage of me they will do it to you.
My Kia engine died, common known issue with my Sorento. At the time, I didn’t know why my car died on the side of the highway, 2 hours away from home so I called the closest tow truck. They diagnosed it and towed it again to a Kia dealership. They asked for my license, registration and maintenance records which I provided to them. They never sent them to Kia’s warranty department. Now it’s 2+ weeks since my car died, 1.5 weeks since this dealership has had my car, no end in sight. Kia just requested maintenance records which... read more
My windshield cracked and I have the glass protection insurance through this Kia dealership. My husband and I called multiple times, never being connected to anyone to schedule an appointment, always leaving voicemails with no call back. After about a week, we went in and Steve came and took pictures of the windshield, stating he would be in touch; again we never heard from anyone. We spent another 2 weeks calling multiple times per week with again no answer, no call back. When we finally got in touch with an employee we wer... read more
Frequently asked questions about Kocourek Kia
How is Kocourek Kia rated?
Kocourek Kia has a 4.6 star rating with 593 reviews.
When is Kocourek Kia open?
Kocourek Kia is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com