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Koch’s Bakery
- Restaurants
- Chattanooga, TN
About this business
Location details
1900 Broad St, Chattanooga, TN, 37408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIFYING CUSTOMER SERVICE – I WOULD GIVE NO STARS AND REPORT THAT MAN TO THE POLICE IF I COULD! sent hubby to pick up the birthday cake for the party that day. i called when hubby showed me the amount he was charged. i said it was more than the amount i was quoted. the lady had made a mistake when she quoted me and put her "manager" on the phone who said i could bring the cake back. it was 2 hrs until the party so i declined. he said i was trying to steal from them, HE BELITTLED ME, HE WOLDN'T LET NE SPEAK OR FINISH A SENT... read more
AWFUL customer service – I sent out of town guests to Koch’s Bakery for a dozen donuts and they were accidently overcharged. When they caught the mistake and asked for a refund, they were literally accused of stealing and asked to leave the store! I was appalled at how my guests were treated and called the store and spoke with the owner. When I asked about her customer service I was told to, “Shut up and listen to the other side of the story!” Beware when visiting Koch’s: The customer is not right; the customer is expendable... read more
Frequently asked questions about Koch’s Bakery
How is Koch’s Bakery rated?
Koch’s Bakery has a 4.4 star rating with 147 reviews.
When is Koch’s Bakery open?
Koch’s Bakery is open now. It will close at 6:00 p.m.
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