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Knoxville Wholesale Furniture Clearance Center

3.6

About this business

Location details

7428 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.6378 reviews
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Barbara's profile image
2 years ago

Defective furniture, poor customer service, Knoxville Wholesale Furniture I wish I had checked this website prior to spending almost $2000 at Knoxville Wholesale Furniture. I purchased a sofa, chair and ottoman. The sofa has been a problem from the first. The leg was broken and it had to be repaired. Then the top cushion fabric's threads starting splitting. I called in Jan 2010 and it wasn't fixed until August 2010. When they brought the sofa back it was awful. The material had a hole in it and the stuffing could be pulled o... read more

George's profile image
2 years ago

RUDE SERVICE We had an experience with the Manager at the new Parkside Drive store that has taken far too much time, yielded no satisfaction and made us wish they we had done some research before ever doing business with them. The store manager is rude and obviously does not believe in providing service after the sale. They seem too have more business than they can handle and we would strongly suggest that you not do business with them Problems happen, it's the attitude that management has about solving them that really make... read more

John's profile image
2 years ago

Aggressive and Unfriendly I recently had an absolutely terrible experience dealing with this company at the Parkside Drive location. The sales team working the floor at 6:25p.m. on 2-7-2011 were not very approachable and unbelievable rude. When I asked one salesman about an item in stock, I was answered with a lot of sniffing, arrogance, and aggressiveness. I asked about a particular SKU number that we saw on the internet. "We don't have that SKU, but we have this one...", in which we spewed off a random SKU number. "Why is ... read more

Marcd's profile image
2 years ago

Knoxville Wholesale Furniture We spent over $25,000 with ROB MEE.....this is his real name. His name should be LIE TO ME. We were lied to about when our furniture was coming in. We purchased a dining table on the condition that ROB would order a laser cut table pad to match, and that it would be included. The table finally came... extremely late...no table pad, and ROB had the audacity to yell at my wife, saying it wasn't his fault the factory took their time. He could have called and told us, but he didn't. We had to call R... read more

Jill's profile image
2 years ago

Unhappy Customer My husband and I purchased over $6,000 worth of furniture in 2006. It took us three deliveries, months of waiting and numerous upset phone calls to get the crap they call furniture. Now my $800 Southerland mattress is 4 yrs old and awful and I can't get them to do anything about it. I have been experiencing excruciating back pain for months now due to my mattress. I have a warranty on my mattress and I have been calling Knoxville Wholesale Furniture for approx. 2wks to get someone out here to look at my matt... read more

Linda's profile image
2 years ago

Sells seconds We purchased at least five thousand dollars of furniture from these people. Everything, was seconds. We special ordered parsons chairs from a company called CMI. They were messed up from the start. They replaced one for poor workmanship, they repaired another one for the material unraveling. Since then, 2 years ago they have all come apart. Talked to DAVE, the manager he said what did I want, I said to reimburse us. He said, FORGET it. At the same time we bought a bed room set. There are all finger print marks ... read more

Kee's profile image
2 years ago

Management is very rude when issues First let me start by saying I never write reviews on anyone but after the 3rd awful experience with Knoxville Wholesale I have to decided to right a review. I will have to say I have had 1 good experience in 2009 with a bedroom suit but all purchases since then have been complete messes. TOM a the Callahan location is very rude. He will not even let you finish a sentence. Had issue with special order and the delivery. TOM does not play by the customer is always right rule and in very defe... read more

Brenda's profile image
2 years ago

Wasted money Rude, uncaring, greedy! Bought a sofa and couch totaling $2000.its is electric, when it works,bought it in April 2011. Waiting for the fourth time for a repairman, then will be waiting for the part, then will be waiting fir the repairman,again!Have had to take the cord back 3 times. Do not waste your time and money! Also have to keep juggling the cord on the couch to keep it plugged in. RUN any where else! 

bob's profile image
2 years ago

Bob I agree with others on here. (Especially regarding the incredible rude salesman Dwight in the west Knoxville Store, this guy is the epitome of a douche bag). We spent 5,000 cash here, and were treated like scum of the earth. The salesman was EXTREMELY Rude, who discriminated against us because of our age, and felt discriminated against because I have a very large beard (I am Jewish under a Nazarite vow). When we got our furniture the couches had several defects and cuts from the people who carried them in (employed by KW... read more

Frequently asked questions about Knoxville Wholesale Furniture Clearance Center

How is Knoxville Wholesale Furniture Clearance Center rated?

Knoxville Wholesale Furniture Clearance Center has a 3.6 star rating with 378 reviews. 

When is Knoxville Wholesale Furniture Clearance Center open?

Knoxville Wholesale Furniture Clearance Center is closed now. It will open at 10:00 a.m. 

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