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Kmart Mt Gravatt
- Department Stores
- Upper Mount Gravatt, QLD
About this business
Location details
Westfield Mt Gravatt Cnr Logan And, Kessels Rd, Upper Mount Gravatt, QLD, 4122, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Direct to boot here is woeful. Frankly the system doesn't work causing frustration for customers and staff. You follow the process exactly as needed via Kmart's click/collect direct to boot service and staff don't even know you are there. The phone number listed on the wall signage isn't even connected! Fail Kmart Australia, do better for your customers and team members.
Does anyone actually work at this centre? Customer service literally didn’t exist, I had to go hunting between overloaded trolleys and stock carts for employees and no one seemed to know what was going on. One guy, eventually got sick of me standing my the service desk and eventually asked if I needed help (after already asking if I needed help then sent me on a wild goose chase around the store). In the hour and a half I was in the shop, I saw two members of staff on the floor. Kinda poor form to be honest.
Kmart is a great shop. You can find so many things to buy. Click and collect is a good option if you don't want to hunt for your items.
I had a very disappointing experience at Kmart Garden City today. I purchased a children’s safety gate at Kmart Sunnybank, but due to a Flybuys/Coles system outage on the day, no e-receipt was stored. When I later discovered the gate was unsafe for stairs, I brought it to Garden City for a refund. Carrying a bulky item while looking after a baby was already very difficult, yet the staff member at the service desk was cold, dismissive, and refused to help. Even though I provided my credit card statement as proof of purchase (... read more
Paige helped me at the stores very pleasant and professional keep up the great job !!!
Frequently asked questions about Kmart Mt Gravatt
How is Kmart Mt Gravatt rated?
Kmart Mt Gravatt has a 4.2 star rating with 2,364 reviews.
When is Kmart Mt Gravatt open?
Kmart Mt Gravatt is closed now. It will open at 7:00 a.m.
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