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Westfield Mt Gravatt Cnr Logan And, Kessels Rd, Upper Mount Gravatt, QLD, 4122, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
eden f went above and beyond to help me find the right sizes for what i was after. she even went out the back multiple times to check, and although i felt like i might’ve been a bit annoying, she made me feel completely at ease. she was not only willing to help but genuinely happy to — her kindness and patience created such a warm and welcoming atmosphere.
Click and collect isn’t simple and left waiting for ages, even when you give plenty of notice that your on your way and arrived! Thought my first experience was a once off, waited an hour to collect my order and took 20 mins to get someone to answer the phone! Second time.. same thing. Still on hold waiting to find out when they will bring out my order. Been waiting for 30 mins. Update: received an announcement that no one is available to take my call and hung up.
My pregnant wife and I went in to buy a car seat, planning to see the seat first and go in store to avoid the click and collect dock. No car seats in store but there is a self serve kiosk to print a ticket but it doesn't print anything and the qr link does not work. No staff in the front half of store to report to or ask for assistance. If I wanted to buy it online I would have and with so few staff to pay why are prices rising?
I had the most amazing service yesterday, I was served by a girl named Charlotte and she was absolutely amazing. She was very professional, kind, and helping. This girl needs a raise!
Kmart Mt Gravatt has a 4.2 star rating with 2,370 reviews.
Kmart Mt Gravatt is open now. It will close at 9:00 p.m.
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