K&L Auto Body

Kj Bil 

on Google

3 months ago

I took my car to k&l people after a side collision and I’m honestly amazed by the quality of their work. From start to finish, the team was friendly, professional, and very clear about the whole process. They gave a very fair quote and the job was completed even earlier than expected. When I picked up my car, I was genuinely surprised at how good it looked, the colour match is so accurate that you can’t even tell where the old paint ends and the new paint begins. All the dents and marks have been completely removed, and the ... read more

Wayne Spark 

on Google

3 months ago

Thank you for your reply. I won’t share our private messages publicly, but I do need to correct a number of statements based on our documented communication. In our written messages, your business initially acknowledged responsibility for the cracked engine cover and confirmed that a replacement would be arranged. You later advised me—again in writing—that the replacement cover had been ordered and that you would update me when it arrived. These communications contradict your public claim that the damage occurred while the v... read more

Wayne Spark 

on Google

3 months ago

I’m leaving this review to share my experience and to hopefully help others. I trusted this mechanic with a warranty repair on my Holden Commodore. The AC unit was replaced, but afterwards my engine cover came back cracked. When I approached the mechanic about the damage, they denied any responsibility and then stopped responding altogether. I’ve chosen not to let this situation stress me anymore — I just want to be honest about my experience so other people know what happened. I hope the business learns from this and treats... read more