Kismet Property Management, LLC

Kimberly E. 

on Citysearch

9 years ago

My best friend died while alone in his apartment. He had no close living relatives in this country; closest relative is an aunt in France who speaks no English. The lock was off the door in order to gain access to the apartment. After his body was removed, the police had the lock replaced in order to secure the place and kept the key. Due to my friend having no close next-of-kin in this country, a letter was sent from his aunt granting me access to his apartment and his possessions in order to help probate his estate. The le... read more

Toby C. 

on Citysearch

10 years ago

ABSOLUTEY DO NOT RENT FROM KISMET! I have been in my apt almost 30 years and always pay my rent on time. Since Kismet has been managing the building, which is in a historic, really nice neighborhood, it has gone down terribly. To have lights changed in a stairwell it took 1 1/2 months, 3 calls and a letter to the owner to get it fixed. When they blew out again in a week, it took two more weeks and phone calls. When they painted the building they painted the windows shut. When the roof leaked it took 3 days to fix because the... read more

Susanne S. 

on Citysearch

12 years ago

DO NOT RENT FROM THEM... unless you're some sort of repairman. They took ONE MONTH to fix my AC in the middle of summer. It was over 90 degrees in my apartment for over a month. Getting them to fix anything is like pulling teeth - I have to call at least 4-5 times before people come out. Things do get fixed, but when you have to pester them so many times, and wait anywhere from 2-5 weeks, it makes it a huge hassle. I've been with them for 2.5 years, and they've been the same the whole time. It's awful. I signed up on here JU... read more

jay S. 

on Citysearch

12 years ago

Be Forewarned! – I live in an apartment building of medium midtown size which is (mis)managed by Kismet. My year's experience with them is that they do not give one rat's ass about their tenants. First, there was a bad spot in the ceiling when I viewed the apartment. I was assured the leak was an old one and that it had been fixed. FALSE. The first rain it leaked like a seive and so did several other new spots, ruining my new, professional paint job. Kismet has never repaired that damage. Second, the A/C went out. It took se... read more

Antonio R. 

on Citysearch

12 years ago

THE WORSE EXPERIENCE EVER! (Very Rude,Unprofessional Staff ) – I wish I had never crossed paths with Kismet Property it's agents and especially the staff at their office,this has to be "The Worse" property management you could lease from! very unreliable,the staff in office is very RUDE,GHETTO,and takes nothing that you bring to their attention serious.From day one I had nothing but trouble dealing with this company,they avoid phone calls,place you on hold for 25 minutes 10 seconds.The staff is the office takes everything as... read more

Debbie3 

on Citysearch

12 years ago

Love my home – I have lived with kismet for about 3 years. I Love where i stay, it feels safe and thats a plus in my book , for i have kids that i have to protect. The property is well-maintained and the maintenance is handled in a timely manner.As long as i have lived with them, i have never had any problems. The staff is wonderful. They work with me to help me out if i needed any help. Overall I am a satisfied tenant.. 

B R. 

on Citysearch

12 years ago

Kismet Is Fantastic! – I have been with Kismet for 2 years now and I have only the best things to say about them!! They have been managing my home and have done a fantastic job. They are hones, hard working and dependable. If you call the manager at any time he returns your call and always provides the best customer service. I would recomend them 100% and I think they are the best property management company in Memphis! 

s s. 

on Citysearch

13 years ago

Rude. Irresponsible. Nasty – Stay far away from Kismet. The hot water in my apartment does not work. I wait upwards of 30 minutes for it to get warm- if it gets warm at all. I have had to boil water to wash dishes for 8 months. I call, they claim to be sending someone out. nothing gets fixed. It took weeks to get them to come fix a plug that shot out sparks. The ceiling in my bedroom is wet from a leak on their roof and they couldn't be less interested. The people in the office are angry, thoughtless, rude and lack any sense... read more

Marge23 

on Citysearch

13 years ago

Great Experience – I find the negative reviews hard to believe. I have been leasing from Kismet Property Management for over two years and I have had nothing but excellent service and rapid responses to any maintenance issues or requests. I would recommend Kismet Property Management to everyone. The office staff is top notch and very professional and I love their tenant portal where I have the ability to pay online and send electronic maintenance requests to the office. Kismet Property Management gets a five star rating in m... read more