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2722 King's Retreat Cir, Kingwood, TX, 77345, United States
Get directionsCalled to schedule an appointment on Sunday. We had an appointment between 3 and 5, No one showed up with no calls. I called twice to check on arrival time- were told they would call and check with dispatcher and they would call us back. Never rec’d any calls, texts or emails until the next working to say that the entire day was full. The entire process was handled by AI assistant which did not AT ALL! Massive Fail!
I have problem with my mini split unit. Its head cooling coils was leaking. Have to wait for the part to fix it. The technician, Lee Miller, arrived on time. He was knowledgeable, courteous, and friend. Long time customer of Red Star Cooling and Heating!!
They were able to come out of July 4, diagnose my issue, and repair it. I didn’t feel like I was being gouged with it being a holiday and all. I appreciate them. *Update: I called on Red Star again today due to the great service this past July. They were even better today, Jose specifically. He truly understands the importance of good customer service. A satisfied customer with a positive customer experience will lead to return business and referrals. An unhappy customer will lead to bad reviews and telling others to avoid a... read more
Lee Miller conducted a comprehensive inspection of our 3 HVAC units. Great communication explaining the inspection findings.
Robert was the technician that came the last couple of times. He was on time courteous very knowledgeable, he diagnosed my problem and solved it. I am very happy with Red Star and there employees.
Kingwood AC Repair Pros has a 4.9 star rating with 34 reviews.
Kingwood AC Repair Pros is open now. It is open 24/7.
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