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Kingsdown Mattress

1.3

About this business

Location details

2346 E Shawnee Rd, Muskogee, OK, 74403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.314 reviews
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Cathy Ryan Raskey's profile image
Cathy Ryan Raskey 
6 years ago

Worst mattress I’ve ever had. Warranty is worthless. I’ve had Kingsdown inspect twice, both times inspector refused to sit or lay on it. As soon as you sit on it the sides collapse. Mattress was purchased February 2018 and now sits in the garage waiting for garbage day !!! 

Lisa Knight Heineman's profile image
Lisa Knight Heineman 
7 years ago

I have a 6 month old mattress with a sunken spot and was denied a claim due to buying it from a furniture company that was closing:( 

Kelli Deist's profile image
Kelli Deist 
7 years ago

If I could give a negative rating I would! They are the worst to deal with! Buyers beware! 

Jeanine Kody's profile image
Jeanine Kody 
8 years ago

I experienced a significant indentation in my mattress as well, where my left shoulder rests. Went to Sleepys and complained. They gave me the warranty number and I called. I did everything the warranty company required, stripped the bed, measured the indentation, showed proof of all tags and the response was the indentation is not significant enough for it to be a problem for us. It was over an inch, but it needed to be 1 1/2 for them to take notice. Therefore it shouldn't be a problem for me. Kingsdown either needs to get ... read more

Suzette Loney-Farrier's profile image
Suzette Loney-Farrier 
8 years ago
Carla Roldan's profile image
Carla Roldan 
9 years ago

This mattress is awful. I had it for a year and it started to sink on one side. Tried getting a copy of the receipt from Dillard's, but proved to be like getting something passed through Congress. It is now almost two years old and we just can't take it anymore. It should not be difficult to honor the warranty since the manufacture date is within the warranty period. Terrible!!! 

Kay Morrell's profile image
Kay Morrell 
9 years ago

I have the same problem others have mentioned. I am only a small medium build person, and my Kingsdown has sunk an inch where my hips rest. I have a sore back, too. I understand from their website that this is not enough of a dip to come under the warranty. Has anyone come up with another solution???? 

Amy Gardner Winchester's profile image
Amy Gardner Winchester 
10 years ago

Kingsdown 'sleep system' is poor quality, with poor customer service. Mattress sagged within six months and watch out for the staples on the box springs! 

Jason Shepherd's profile image
Jason Shepherd 
10 years ago

Frequently asked questions about Kingsdown Mattress

How is Kingsdown Mattress rated?

Kingsdown Mattress has a 1.3 star rating with 14 reviews. 

When is Kingsdown Mattress open?

Kingsdown Mattress is closed now. It will open on Monday at 9:00 a.m. 

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