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Wehelp people remain at home, surrounded by friends and family, while receiving the highest-quality, most compassionate home-based care possible.
250 Piedmont Blvd, Rock Hill, SC, 29732, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to 11:59 p.m. | |
Tue | 12:00 a.m. to 11:59 p.m. | |
Wed | 12:00 a.m. to 11:59 p.m. | |
Thu | 12:00 a.m. to 11:59 p.m. | |
Fri | 12:00 a.m. to 11:59 p.m. | |
Sat | 12:00 a.m. to 11:59 p.m. | |
Sun | 12:00 a.m. to 11:59 p.m. |
The day after leaving the hospital, during my FIRST appointment, at the time Kindred designated, the worker had to leave for an emergency. I UNDERSTAND AN EMERGENCY IS A PRIORITY!) Unfortunately, there isn't a "backup" plan and they are DEMANDING that I wait until NEXT week! This is UNPROFESSIONAL AND UNACCEPTABLE!!!
The day after leaving the hospital, during my FIRST appointment, at the time Kindred designated, the worker had to leave for an emergency. I UNDERSTAND AN EMERGENCY IS A PRIORITY!) Unfortunately, there isn't a "backup" plan and they are DEMANDING that I wait until NEXT week! This is UNPROFESSIONAL AND UNACCEPTABLE!!!
Business response:
Hello, Mark. Thank you for sharing your experience with us. Please know we take your concerns seriously. I've passed along your review to our branch administration for follow up. In order to address your concerns in a timely manner and for your own privacy, please send your contact information to experience@kindredathome.com. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Eric B.
My husband is a difficult patient. This morning I received a call basically telling us they were dropping him, AND calling the VA. He did have a Physical Therapy appointment this afternoon and again for Wednesday. Guess what? No one showed up. I had no idea this was IMMEDIATE. Was not aware this could be done without Doctor's orders. DO NOT MAKE ANY COMPLAINTS to them about their services - you won't last for long!!!
Kindred at Home has a 4.6 star rating with 68 reviews.
Kindred at Home is open now. It will close at 11:59 p.m.
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