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Kia of Round Rock
- Car Dealers
- Round Rock, TX
About this business
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. Our award-winning Service department will assist you with all of your routine maintenance and mechanical needs.
Location details
600 Jeffrey Way, Round Rock, TX, 78665, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
If you buy a pre-paid oil change service plan, they can raise that rate and charge you additional fees each visit, even though that was the selling point of the pre-paid plan. They dont honor written contracts. No where in our contract does it say that they can charge us if their prices go up.
RecommendedWe purchased a 2023 Sorento this week. Had an outstanding buying experience with Jordan Chandler. No complaints at all. He was very knowledgeable about the vehicle. Thank you Kia of Round Rock for having him on your staff. I highly recommend Jordan Chandler. 10 stars for sure.
Jamie my Service Advisor in the service department is the best. Always professional and very courteous to my needs when it comes to servicing my vehicle. I recommend anyone who buys a car here at the dealership pick Jamie as their service advisor.
Arturo is the best. He helps a lot with the info and customer service.
After a rotten experience at an affiliated dealership, I was persuaded to give a second chance at this dealership. FAIL!!! I brought in my 2018 Kia **** for transmission problems. I had no electrical problems at all, but asked this second shop to verify or disprove the first shop who claimed that I needed new headlights for $2700. This time, the lights were fine, but I was sold an unnecessary engine wiring harness.The two advisors both assured me that the transmission investigation absolutely required a new wiring harness du... read more
Business response:
***********************************,I am sorry that you feel this way. Not sure what happened or where this came from, however I do know that *** of Round Rock removed your entire harness and verified what you and I had originally discussed. Which is the fact that there is most likely a short somewhere in your wiring harness. Our conversation which you seem to have taken out of context was the fact that the manufacturer teaches it is safer to replace harness instead of repair. All of your damaged parts have been saved and ar... read more
Here is my mom’s 1 week old Kia she bought here. We are on a very busy highway in Fort Worth. No tire warnings at all. Tire tread just came right off. The back of the car is damaged now too. 2020 Kia 500 miles on it. 😡
I just had an all-around bad experience. I found a car on the website inquired about it through email, made a call to the GM we discussed the selling price plus extras he said he would be getting back with me with an itemized selling invoice when I got it it was $5,500 more then the window sticker. In speaking to him he did not mention the so-called Market adjustment. I felt like it was dishonest and I was being misled I believe this is very unprofessional and not good business
My family had a great experience with Steven and his team. Highly recommend him and Southwest Kia to anyone. They were so nice and caring and very very genuine. Steven worked so hard for me to make sure I could get my very first car and made sure I was absolutely happy the entire process. They truly went above and beyond for me. My Kia is gorgeous and their warranty is unmatched. 12/10 place and people! Can’t say enough good things about them.
I had a great experience with Chrystal and it was a super easy process. I love my new Telluride and I couldn’t have picked a better place to purchase my first new car!
Frequently asked questions about Kia of Round Rock
How is Kia of Round Rock rated?
Kia of Round Rock has a 4.4 star rating with 3,543 reviews.
When is Kia of Round Rock open?
Kia of Round Rock is open now. It will close at 8:00 p.m.
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