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Kia of North Austin
- Car Dealers
- Austin, TX
About this business
Location details
13175 N US Hwy 183, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Over paid lease by $100 or more a month for a Kia K4, currently paying $416 for 36 months for a base model. This was with a $1000 down and an only $250 trade in for my 2010 Jeep Liberty. They didn't take time to review my DD214 to get the $500 Veteran discount. Next time I will use Chat GPT or Google Al to look up a proper lease amount. They got me at the right time when I was also getting taken advantage of by the Nissan dealer owned by the same company. Nothing worse than knowing I got ripped off. Lesson learned I guess, a... read more
I purchased a 2026 Kia Sportage. Four days ago while slowing down for oncoming traffic to make a left turn, the vehicle suddenly and without warning accelerated without my foot on the gas pedal. Also prior to that incident but several times that same day (and previous occurrences), there were high RPMs without shifting into the next gear. I made an appointment with Legacy Kia for today. I just received a call saying that they had driven my vehicle six times and didn't experience either of the issues so there's nothing the... read more
Called for a check engine light, granted bought the 2021 Kia Seltos used but did not expect engine light come on 2 mnths after purchase. Called for an appointment was tolld I could not bring car in for service till March 8. Informed them I needed car looked at was going out of town March 1. said I could drop it off but still would not be l ooked at until March 8, asked about rental denied. When I purchesed care I had to go back in 3 times for paper workthey forgeot to have signed, lost my drivers liscense Was a complete inco... read more
A MEMBER OF OUR OFFICE STAFF DID AN UNSUCCESSFUL ONLINE SEARCH FOR A VAN. WE SUBSEQUENTLY SUFFERED FROM DAILY ADVERTS AND UNSOLICITED POP UPS THAT INTERFERE WITH ONSCREEN ACTIVITIES. WE HAVE REQUESTED TO BE TAKEN OFF THE COMPANY SOLICITATION LIST. THIS COMPANY WILL NOT UNSUBSCRIBE AND EVERY ATTEMPT TO BLOCK THEM IS FUTILE. THIS TYPICAL CORPORATE BEHAVIOR IS WHY WE SUGGEST THAT NO ONE EVER DO BUSINESS WITH THE KEIFER ENTITY AND ITS BULLYING TACTICS. S/ A. Bastian, Sr. Staff Atty, Bastian Law Firm.
great service sales manager was good and salesperson was very helpful and great
I took my vehicle to Merced Kia, owned by Fahrney Automotive Group, for routine scheduled maintenance. Ten days later, my car unexpectedly failed and had to be towed. Another dealership identified that the oil cap had not been properly secured during service, which caused catastrophic engine damage and resulted in my car being declared a total loss. Despite acknowledging the mistake as an “accident,” Merced Kia and Fahrney Automotive Group have not taken any steps to resolve the situation or compensate me for my loss. This ... read more
I brought my car in because there was a 'squeak' noise coming from the rear of my car. They charged me a diagnostic fee and said there was build up in my brakes which was causing the noise, so they cleaned them but ALSO found a leak in one of the axels at the same appt (covered by warranty). The very next day the squeak noise was present in which I notified them right away. They told me to wait to for the axel to get fixed to see if that was the issue. I got the axel fixed and haven't hear the noise since. We asked for the m... read more
Contacted this dealership with a pre approval. Picked a car out. Was working the deal. Sold the car I was working on a deal with them. Then to be told they had a black one. Awesome. I tell them I have pre approval numbers already and they say they are super close to those numbers etc. after asking for them to send me the numbers multiple times (they never did) I drive two hours down to see it and come to find out it’s an automatic. Then to be told they have a few other ones. Sit at the dealership for over two more hours to u... read more
I am writing to formally file a complaint regarding my experience with the Service Department at Jack Daniels Kia, which I believe reflects extremely poor customer service, lack of professionalism, and unacceptable vehicle handling—especially for a warranty repair. My vehicle was initially brought in due to a check engine light. I was informed the issue was repaired and picked up the car, only to have the same warning light return within five miles of driving. I immediately returned the vehicle. At that point, the dealershi... read more
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Kia of North Austin is closed now. It will open at 9:00 a.m.
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