This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kia of Des Moines Service Center
- Automotive
- Des Moines, IA
About this business
Location details
4475 Merle Hay Rd, Des Moines, IA, 50310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 1:00 p.m. 7:30 a.m. to 1:00 p.m. | |
| Sun | Closed |
Take your car somewhere else if you can help it. Bad communication with customers, impossible to book a timely appointment, and you will get over charged.
DO NOT I REPEAT DO NOT USE THIS CENTER. I took my 2025 KIA K5 in for the yearly service for the warranty and one safety recall software update. I did have an appointment for June 23rd @1:15. We were greeted quickly, then everything went downhll from there. Steven , my husband told him there was a small oil leak because with the mileage which is only 1489 we figured they wouldn't do anything so my husband marked everything they were suppose to look at and do even the tires. We were told it would take about an hour. After an h... read more
If I could do 0/5 stars I would. Took our Kia in for the recall fix which they didn’t have appointments for 3 months out. Dropped it off and was told they never assigned a technician to the ticket. Was told it would take an hour and a half and it’s turning into 3+ hours and running into our time of getting our kids from daycare which if late costs us extra money. Only reason we went here is because Kia has the recall. Won’t be buying or servicing another car from here. Customer service people are nice and friendly but they h... read more
Frequently asked questions about Kia of Des Moines Service Center
How is Kia of Des Moines Service Center rated?
Kia of Des Moines Service Center has a 1.6 star rating with 20 reviews.
When is Kia of Des Moines Service Center open?
Kia of Des Moines Service Center is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com