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Keys Federal Credit Union Key Plaza, Key West, FL

4.0

About this business

Keys FCU is the oldest not-for-profit financial institution in the Keys. This allows us to return our profits to you in the form of lower interest rates on loans, free checking and many free or low cost services. 

Location details

3022 N Roosevelt Blvd, Key West, FL, 33040, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 2:00 p.m.
SunClosed
4.0308 reviews
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Lauryn Knowles's profile image
Lauryn Knowles 
recommend  Recommended
4 years ago

Love the new online banking! It is so easy to manage my finances! 

Business response:

Thank you! We are glad you like it and find it easy to use. 

Beth Eliot's profile image
Beth Eliot 
recommend  Recommended
4 years ago

I had a very positive experience setting up a new business account - Beth was great! Also, after trying to figure out PPP info from large national banks a friend directed me to the KFCU website page - Super helpful and comprehensive information... finally! 

Business response:

Thank you so much! We're glad we were able to help you! 

Grace Olivia's profile image
Grace Olivia 
4 years ago

Negative experience filing a dispute with KFCU’s dispute center. The representative basically told me “we can’t do anything even if you never receive your merchandise...just be careful with buying stuff from fraudulent sites”...thank you? Had I known it was a fraudulent site I never would have bought anything but thank you for that advice. 😏 

Business response:

Thank you for making us aware of this issue. We take all fraudulent charge reports seriously. Each one is investigated in accordance with regulatory policies. We’re happy to review your purchase history with you again and issue a new card to prevent future issues. Please contact us at 305-294-6622. 

Lola Dee's profile image
Lola Dee 
recommend  Recommended
4 years ago

How I love Keys Fed! Recently, they caught a fraudulent charge and blocked it before it went through. (BOA never did that for me..) Not only that, but they were there for me and helped me after Irma left me homeless, and promptly, too. 

Linda Willoughby's profile image
Linda Willoughby 
recommend  Recommended
4 years ago

personalised service beyond expectations 

Rosa Digiovanni's profile image
Rosa Digiovanni 
recommend  Recommended
4 years ago

They are always nice and friendly 

Wendy LaBant's profile image
Wendy LaBant 
recommend  Recommended
4 years ago

For those that are self employed, independent contractors, small business owners, (and you can prove your income) etc. Keys Federal just got my PPP/SBA loan approved and i just finished signing my docs. I was in process before when the money ran out, but I just got the email from her with my docs and I'll have the funds within 24 hours. They've also been outstanding on other issues as well - even with my bad credit. If you aren't already with Keys Fed, you need to be - regardless of your need/interest in the PPP loan. The on... read more

Crystal White's profile image
Crystal White 
recommend  Recommended
4 years ago

Great local, personal, friendly home town bank 

Rachel Schneider Beam's profile image
Rachel Schneider Beam 
4 years ago

Very slow clearing checks. Debit cards occasionally don't work, even though there's money in the account. My husband and I really wanted to support a local bank, but we plan to return to Bank of America as soon as we can. Very disappointed. 

Frequently asked questions about Keys Federal Credit Union Key Plaza, Key West, FL

How is Keys Federal Credit Union Key Plaza, Key West, FL rated?

Keys Federal Credit Union Key Plaza, Key West, FL has a 4 star rating with 308 reviews. 

When is Keys Federal Credit Union Key Plaza, Key West, FL open?

Keys Federal Credit Union Key Plaza, Key West, FL is open now. It will close at 5:00 p.m.  

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