Keybank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Keybank

2.7

About this business

Location details

800 Main St, Niagara Falls, NY, 14301, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.724 reviews
Select a rating
Salvatore Collura's profile image
Salvatore Collura 
4 days ago

They're the best place to go too. 

Investigroup dmarshall's profile image
Investigroup dmarshall 
3 months ago

Quick service, professional suggestions for your financial needs 

otis toliver's profile image
otis toliver 
4 months ago

I see exactly why they have a two star rating. Customer service was horrible. 

Joshua Kirugumi's profile image
Joshua Kirugumi 
10 months ago

Keybank unapologetically offers the poorest of financial services in the Niagara Falls area. Poor customer service, slow and illogical steps in most of their procedures that leaves one concerned for convinience and security. I also had a terrible experience with a customer relationship manager where i was given the wrong impression about the opening balance when opening a new checking account and left the branch; only to comeback after confirming with the on-phone customer service that i was indeed going about the opening ba... read more

Joshua Kirugumi's profile image
Joshua Kirugumi 
10 months ago

Keybank unapologetically offers the poorest of financial services in the Niagara Falls area. Poor customer service, slow and illogical steps in most of their procedures that leaves one concerned for convinience and security. I also had a terrible experience with a customer relationship manager where i was given the wrong impression about the opening balance when opening a new checking account and left the branch; only to comeback after confirming with the on-phone customer service that i was indeed going about the opening ba... read more

Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 2.7 star rating with 24 reviews. 

When is Keybank open?

Keybank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com