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Keybank

2.5

About this business

Location details

800 Main St, Niagara Falls, NY, 14301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.521 reviews
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Joshua Kirugumi's profile image
Joshua Kirugumi 
on Google
3 weeks ago

Keybank unapologetically offers the poorest of financial services in the Niagara Falls area. Poor customer service, slow and illogical steps in most of their procedures that leaves one concerned for convinience and security. I also had a terrible experience with a customer relationship manager where i was given the wrong impression about the opening balance when opening a new checking account and left the branch; only to comeback after confirming with the on-phone customer service that i was indeed going about the opening ba... read more

Joshua Kirugumi's profile image
Joshua Kirugumi 
on Google
3 weeks ago

Keybank unapologetically offers the poorest of financial services in the Niagara Falls area. Poor customer service, slow and illogical steps in most of their procedures that leaves one concerned for convinience and security. I also had a terrible experience with a customer relationship manager where i was given the wrong impression about the opening balance when opening a new checking account and left the branch; only to comeback after confirming with the on-phone customer service that i was indeed going about the opening ba... read more

Alec Brown's profile image
Alec Brown 
on Google
6 months ago

The key bank app hardly works half the time can't even log in yet again more problems with the app and am now unable go access my money wifi I have bills to pay things that require money to get done and wasting time with your bank is not doing me any good 

Sandra Tonellato's profile image
Sandra Tonellato 
on Google
10 months ago

Amber and Tracey are great. 

Michael Barber's profile image
Michael Barber 
on Google
11 months ago

No bathrooms for customers, no drive thru. They do have an ATM, you have to use your bank card to get into a little room where the ATM is. I was gonna talk to a person about home equity loan but I had to piss and couldn't wait. 

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Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 2.5 star rating with 21 reviews. 

When is Keybank open?

Keybank is open now. It will close at 6:00 p.m.  

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