KEY MAZDA

Dustin Bankes 

on Google

a month ago

Very poor communication. Didn’t take care of what I needed done in 3 attempts. Then my car got stuck there not running for 2 days. They didn’t program my key right, then told me they couldn’t order a key. I ordered keys from the internet which caused my car to shut down. Then they told me they could have a key in 2 days. Then got charged just under $400 dollars. Still didn’t get my initial request taken care of. 

Keith Buker 

on Google

3 months ago

My daughter is moving to the Quad Cities area and needed a car. Ivan Gomez from Key Mazda was amazing to work with and did a great job of working within her budget. Ultimately she decided on a different brand, but Ivan was so helpful and timely in his responses I felt the need to tell everyone how great a job he did regardless of the outcome. I just want to say that if you want a Mazda in that area, go see Ivan. Thank you again. 

Spencer Bowman 

on Google

7 months ago

The costumer service was appalling to say the least. Our car broke down during a 3 day roadtrip that turned into a 6 day trip because of a lack of competence, communication, and priority. After having the car towed to the shop it took 4 days to even look at it to run a diagnostic check. During which it took over 3 hours to do, even after being told what the problem was. The wrong fuel was put in the car. After flushing out the system they retested it at 4pm and found that the spark plugs were damaged as well. Which means dur... read more

Shanna Bess 

on Google

8 months ago

I recently Purchased a new Mazda at key. The sales person I worked with, Brian Magee, went out of his way to secure the vehicle I wanted within the timeframe that I needed it. He was also very understanding And accommodating on the day of purchase. I would definitely recommend Brian and if you’re looking for a new vehicle. 

Jacob Bratcher 

on Google

9 months ago

Brought vehicle in to get fixed that I just purchased for 25k. I thought the issue was covered under a bumper to bumper warranty. I was told it was not and I was charged 170 for looking at it. I didn’t sign anything, and no prior notice that I would be billed this. I paid because I didn’t think I would get my keys back.