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Kerry Ford, Inc.

4.0

About this business

Location details

155 W Kemper Rd, Springdale, OH, 45246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.02,286 reviews
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Andrea Oneal-Nelson's profile image
Andrea Oneal-Nelson 
recommend  Recommended
5 years ago

highly recommend this car dealership! We were greeted right away They were very helpful brought the cars up to us to look at especially since we had our baby with us It was nice so we didn't have to walk around They didn't rush us They let us take our time and weren't very pushy. super friendly not just the people we are working with but all the staff.We worked with Joel and Kevin and they were fantastic Would definitely buy from again This is my first Ford my last car was a Chevy and we will definitely be back! 

Joe Nelson's profile image
Joe Nelson 
recommend  Recommended
5 years ago

From the moment we got there, we were greated by a friendly staff that wasnt trying to push anything on us. we looked around and they brought multiple vehicles to us, we didnt have to walk the lot. We were able to test drive what we wanted, and once again, I cant thank the staff enough. super friendly, not pushy, answered all of our questions no matter how dumb they were. we left with a brand new vehicle, and I wouldnt hesitate to send family and friends here for their next set of wheels. 

Kevin Harris's profile image
Kevin Harris 
5 years ago

been trying to get a tow package installed since the beginning of September, no one answers the phone, no one returns your calls. the robo chat takes your information but still no calls back. its ridiculous!! 

Business response:

Kevin, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (513) 671-6400 and we will do our best to make this better. We hope to hear from you soon. 

Kate Hampton's profile image
Kate Hampton 
5 years ago

Unprofessional. Just looking to rip you off. 

Business response:

Kate, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear you had a negative experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (513) 671-6400 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. Thank you, and we hope to hear from you soon. 

Mike Whitener's profile image
Mike Whitener 
5 years ago

parts department needs to answer their phones called 4 times no answer called kings ford parts department got some one asap 

Charlie Moore's profile image
Charlie Moore 
6 years ago

They lost me as a customer today. I was planning to make them my one stop for car repairs going forward as they are convenient to my home, but after my experience just trying to schedule an appointment, I am done. I began calling Wednesday of this week trying to contact the Ford repair desk. I called every 10 minutes for two hours. The call would connect, I could even hear a brief moment of background noise then the individual on the other end would just hang up on me. At the end of two hours I called the Jeep desk and the i... read more

John Johnson's profile image
John Johnson 
6 years ago

Bought a new vehicle had some finance questions couldn’t get finance person to call back couldn’t get a hold of the manager to call back I would never buy again from this dealer that’s no way to run a dealership once you buy they forget who you are 

Aissa Grimes's profile image
Aissa Grimes 
recommend  Recommended
6 years ago

☆☆☆☆☆ Kerry Ford was Great! John Hardy is the best mechanic I know, hands down!!! 

Glenn Sizemore's profile image
Glenn Sizemore 
recommend  Recommended
6 years ago

First time dealing with Kerry Ford, buying my first Ford and it was a great experience. Got the car I want, the payments I wanted, a higher trade in value than I anticipated and the car I bought literally had 2.7 miles on the odomoeter when I test drove it. In and out the door without a haggling experience in 2 hours and have a great vehicle. 

Business response:

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to be of service to you again! Take care! 

Frequently asked questions about Kerry Ford, Inc.

How is Kerry Ford, Inc. rated?

Kerry Ford, Inc. has a 4 star rating with 2,286 reviews. 

When is Kerry Ford, Inc. open?

Kerry Ford, Inc. is open now. It will close at 8:00 p.m. 

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