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Kensington Place
- Real Estate
- Tyler, TX
About this business
COME SEE THE DIFFERENCE!!! Conveniently Located within 2 Miles of Broadway Square Mall and within 3 miles of the campuses of TJC and UT Tyler with a Sparkling Pool to Escape the Hot Texas Sun!. Kensington Place in Tyler, Texas offers affordable rent on spacious 1, 2 and 3 bedroom apartment homes. At Kensington Place you will enjoy community amenities such as a swimming pool, a playground, close proximity to shopping centers and restaurants, laundry facilities, and more. In each of our apartments you will find a refrigerator,... read more
Location details
4400 Paluxy Dr, Ste 1012, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a resident of **** ******* Residences in Dallas, Texas. The office management team at this location has been the worst management team i have ever experienced. I have lived downtown for 21 years and have never seen such incompetence in a management and leasing team, in particular Michelle ******** the Office Manager. 1. When we re-signed our lease, Kym, the office leasing person advised that parking was included in our rent. I didn't notice the bill until a couple of months into the lease because we automatically pay i... read more
Business response:
Sunridge Management Group is no longer affiliated with **** ******* Residences and wishes Mr. ** ** **** the best in his future endeavors.
Absolutely the worst people on earth. Reserve at Whiterock flooded my apartment and had the audacity to not refund my entire deposit. Worst management I have ever seen. Never offered to do anything when THEY flooded my apartment. Beyond horrible.
Business response:
While Reserve at White Rock does and did already apologize to Ms. ***** for the incident, Reserve at White Rock did not flood her apartment intentionally. The apartment above Ms. ***** experienced a leak due to an incident involving a sprinkler head being replaced. While the incident was taking place, the Reserve at White Rock staff went into her apartment and started moving some of Ms. *****'s belongings to try to prevent damage to any of her items. One of the staff members even bagged up a wet pile of clothes for Ms. *****... read more
I've read through the previous reviews, and Sunridge Mgmt's replies. I seriously doubt they followed up with anyone. They certainly have not with me. I have the dissatisfaction of living at The Parc at Denham Springs. I've been trying to get some sort of resolution to a bank error with my December rent. I have a letter from my bank stating it was not run; Mgmt has taken until now (end of February) to decide that they don't care, and I will be forced to pay late fees, and NSF fees. Not only that, apparently they have been con... read more
Business response:
Parc at Denham Springs uses a third party platform, Realpage Payment Services, to process on line payments and scanned check payments. SunRidge requested that Realpage Payment Service investigate into if the payment was processed correctly with Realpage Payment Services at which they replied the it was done correctly and that the resident should contact her bank to see why her bank refused to release or process the payment. We never want to charge our resident undue or unfair fees and tried diligently to assist Ms. *****, bu... read more
Sunridge Management owns the apartments I will be moving out of soon. The property is great, and the staff at the property are great (The Reserve at White Rock). Sunridge, however, is horrible when it comes to raising rents at renewal. After one year, they offered me renewal at a 30% increase. My friend lives at The Parc in Wylie, also a Sunridge property. They offered her a renewal at a $400 dollar increase per month. This is disgustingly ridiculous. They lure you in with reasonable rates just to put you in a financial burd... read more
Business response:
Hello *****, thank you for your review. We are very pleased that you enjoyed your stay at The Reserve at White Rock. Unfortunately, SunRidge Management does not set the rental rates for renewals or new leases at this community; the rates are generated within the property software using an algorithm that takes into account the current market rental rates, availability and demand in the immediate and surrounding areas. This system is in place for our other communities, including the Parc at Wylie, and sets rental rates in line... read more
Avoid moving into these apartments at all costs. The complex is now known as Alpine Creek, one of at least 3 name changes since I moved in in 2011. The complex has gone through at least 5 managment companies. I was this close to moving into another complex until the management here told them lies about my rental history and history as a tenet. Was told by the manager of the new complex that I was trying to move into that I had many, many lease violations, had bad rental history and that they wouldn't take an application from... read more
Frequently asked questions about Kensington Place
How is Kensington Place rated?
Kensington Place has a 1.4 star rating with 29 reviews.
When is Kensington Place open?
Kensington Place is closed now. It will open on Monday at 9:00 a.m.
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