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Kenmore Optical
- Healthcare
- Brookline, MA
About this business
Comprehensive eye exams, Designer eyewear, Contact Lenses
Location details
1018 Beacon St Suite 100, Brookline, MA, 02446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very disappointed in the customer service this office provides. My appointment with the optometrist was positive, however, my experience as a customer was very poor. I opted to get glasses, because the office informed me my insurance would cover both the frames and part of the lenses. The glasses took two weeks to arrive and when I took them home, I discovered one of the lenses had was missing, even before I got to wear them. When I contacted the office, they did not offer any substantial remedy, and insinuated I had broken ... read more
I knew Kenmore Optical was valid as soon as I saw the Prada poster in the window--walking up...dare I say I was excited? Anyways, as I walked in, Nick and two other delightful women (can't remember their names) greeted me with a welcoming energy. I had an appointment to get my yearly eye exam but was also walking in with questions, as I've been experincing some unsual pain in my left eye.Needless to say, I was open and receptive for a professional's advice. With that said, Susan O'Shea was stellar. Not only was she time effi... read more
Poor experience with high prices. Edited: Both of my parents were customers. I had the pleasure of translating some questions and helping with overall communication by phone. I had to call at least three times and send several emails to get my mom’s eye exam results and prescription sent back to her. My mom was pretty stressed about overall experience there.
Olivia was extremely helpful!
Frequently asked questions about Kenmore Optical
How is Kenmore Optical rated?
Kenmore Optical has a 4.4 star rating with 102 reviews.
When is Kenmore Optical open?
Kenmore Optical is open now. It will close at 4:00 p.m.
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