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Kenmore Optical
- Healthcare
- Brookline, MA
About this business
Location details
1018 Beacon St Suite 100, Brookline, MA, 02446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Updated review after owners dishonest response on review The owner continues to lie, including in her response to this Google review. The glasses she mistakenly ordered for me are ones I would never wear—they were completely the wrong style and frankly unattractive. Instead of admitting her error, she’s trying to gaslight me and avoid accountability. I’ve reported her to the Better Business Bureau for dishonest conduct and unethical business practices. Updated Review – Six Months Later This entire ordeal has now stretched in... read more
Dr Susan O’Shea is the kindest, most Knowledgeable Eye doctor I have ever been to. For years, I struggled with squinting and eye strain, and she explained to me that I have astigmatism that was left uncorrected in my past prescriptions. Now that my astigmatism is corrected, I see very clearly, and my eye strain and fatigue has gone away. They also have a fantastic selection of many name brand eyeglass frames, such as Gucci Tom Ford Mont Blanc Yves Saint Laurent. It was hard to choose just one! I highly recommend Dr. Susan O’... read more
The exam was rushed, the frames were too expensive to even be covered by insurance, I found another place that offers full coverage for frames. The people upfront were not very helpful and the customer service was mid at best.
Very disappointed in the customer service this office provides. My appointment with the optometrist was positive, however, my experience as a customer was very poor. I opted to get glasses, because the office informed me my insurance would cover both the frames and part of the lenses. The glasses took two weeks to arrive and when I took them home, I discovered one of the lenses had was missing, even before I got to wear them. When I contacted the office, they did not offer any substantial remedy, and insinuated I had broken ... read more
I knew Kenmore Optical was valid as soon as I saw the Prada poster in the window--walking up...dare I say I was excited? Anyways, as I walked in, Nick and two other delightful women (can't remember their names) greeted me with a welcoming energy. I had an appointment to get my yearly eye exam but was also walking in with questions, as I've been experincing some unsual pain in my left eye.Needless to say, I was open and receptive for a professional's advice. With that said, Susan O'Shea was stellar. Not only was she time effi... read more
Frequently asked questions about Kenmore Optical
How is Kenmore Optical rated?
Kenmore Optical has a 4.4 star rating with 105 reviews.
When is Kenmore Optical open?
Kenmore Optical is open now. It will close at 6:00 p.m.
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