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Kenmore Optical
- Healthcare
- Brookline, MA
About this business
Location details
1018 Beacon St Suite 100, Brookline, MA, 02446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
While a small office, they are always ready with appts.. Dr Folgar gave me a complete examination and found an issue that no one else found! One stop shopping, examination, I picked out a great pair of designer frames, and a week later my new glasses were ready. Parking wasn’t too bad A++++
Final edit (to protect consumers): Do not trust anything this business claims. Lie after lie, and I have call records/paperwork to back it up. Insurance has documentation of them rebilling incorrectly multiple times. No other optometrist ever asks for medical because they are not doctors (OD vs MD), I am in healthcare. There are only 2 pairs in the order, not 4. Everything they say is to deny and deceive. Edit: they will claim many of us non-botted reviews are not patients based off of usernames. Why are they trying to commi... read more
My appointment was at 11:15 and I was not seen until 30 minutes later. when the doctor was reviewing the cost of contacts, the way she described it implied that the price I was paying today was what the rebate actually is after you submit something through the contact company. It was misleading. When I shared that with her, she became stand-offish. When it was time for me to leave, I was confused because she never told me that the appointment ended. She just left the room so I had to go and ask if I was all set and she said ... read more
Edit: they will claim many of us non-botted reviews are not patients because we do not leave our medical names to prevent doxxing. Why are they trying to commit HIPAA violations and not address the issues themselves? Do not insult our intelligence, potential customers beware! I usually don't leave negative reviews because they're not too effective in educating people especially in this age of mass online botting but the experience I had here was so terrible even by American healthcare standards that I felt a moral need to at... read more
Updated review after owners dishonest response on review The owner continues to lie, including in her response to this Google review. The glasses she mistakenly ordered for me are ones I would never wear—they were completely the wrong style and frankly unattractive. Instead of admitting her error, she’s trying to gaslight me and avoid accountability. I’ve reported her to the Better Business Bureau for dishonest conduct and unethical business practices. Updated Review – Six Months Later This entire ordeal has now stretched in... read more
Frequently asked questions about Kenmore Optical
How is Kenmore Optical rated?
Kenmore Optical has a 4.3 star rating with 109 reviews.
When is Kenmore Optical open?
Kenmore Optical is closed now. It will open tomorrow at 10:00 a.m.
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