Kendra Scott

Monika BC 

on Google

5 days ago

Manager was really unempathetic to the fact that we had purchased Kendra Scott items on several occasions. However, recently two items were defective, I would say or had some manufacturing issues. and without a receipt she wouldn’t take them back which we weren’t asking for a refund we were just asking for either store credit or replacement of like item regardless of where KS items are purchased these items are Kendra Scott MERCHANDISE you think the designer would honor the quality of her items so I’m rather disappointed at ... read more

Ayanna Perry 

on Google

2 months ago

I love Kendra Scott and the pieces in the store. Unfortunately when I went in here today, I did not have a good experience and won’t be back. They had a non-profit there and I got to have a great conversation with the non-profit. As far as the sale associates and employees, no one greeted me or asked if I needed assistance the entire time I was in the store. I was the only person in the store for a little. When other customers came in, they were asked if they needed help. Another Black woman came in and she didn’t receive an... read more

J J 

on Google

2 months ago

Horrible customer service and cheap jewelry that tarnishes and peels. They wouldn't even do an even exchange, wanted to charge me alot more money. No thanks. 

Audrey Rae 

on Google

3 months ago

Store customer service was very helpful and nice! I went in to replace my cuff bracelet that had snapped in half. Was super simple to do and no hassle.