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Kendall Mazda of Bend is a New Mazda dealership selling and servicing new and used cars in Bend, Oregon.
2100 NE 3rd St, Bend, OR, 97701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:15 a.m. to 7:00 p.m. | |
Tue | 8:15 a.m. to 7:00 p.m. | |
Wed | 8:15 a.m. to 7:00 p.m. | |
Thu | 8:15 a.m. to 7:00 p.m. | |
Fri | 8:15 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Took my Mazda in to inquire about a trade-in and the used car manager said there was an extra 5k miles on my odometer, which was clearly fabricated to lower their trade in offer. It was also appraised at “fair” condition without any explanation as to why. Took my business to a different Mazda dealership in the Portland area and was offered $5,000 more than I was offered at Kendall and my vehicle was appraised at good/excellent. A disappointing experience with questionable business ethics.
Love my Mazda, did not love this experience. Poor communication the whole way. My trade in loan took almost 2 months to get paid off rather than the 15 day pay off timeline and I ended up paying the difference of interest accrued during that time. Absolutely taken advantage of with my trade in. Posted for $10,000 over what they said was the "best" they could do. Won't be returning to or recommending this branch. Edit: For anyone reading, they never reached out to resolve this issue. We've talked to colleagues that report sim... read more
Derik sold me a cx50 in November and I wanted to make sure I came back to leave a shining review for him. He made the experience very pleasant. I am less than satisfied with the finance manager who talked me into a warranty I didn't understand and ended up paying more than I wanted to per month. As a first time new car buyer there was plenty I didn't know and it seems the warranty I ended up with will be excessive/ unnecessary. He was personable, but I'm not thrilled about my monthly payment/paying more for the vehicle than ... read more
Absolute worst customer service experience I have ever had anywhere. The car we wanted was promised to be held until our loan got approved 2-3 days and as soon as our loan got approved the man we were working with decided to sell the car to someone else anyways. So then we had to wait a month for a new shipment to come in, and he said he would hold our car again so we could get it, he called us to let us know the car was in, we said great we are ready to sign right now and we asked if we could come in, then he said he was to... read more
Kendall Mazda of Bend has a 4.2 star rating with 109 reviews.
Kendall Mazda of Bend is closed now. It will open on Saturday at 8:30 a.m.
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