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Ken Garff Honda of Orem
- Car Dealers
- Orem, UT
About this business
Location details
195 E University Pkwy, Orem, UT, 84058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy, seamless, no pressure sales help from McKinley and his team.
I purchased a 2023 Honda Pilot LX on 4/11. At the time of sale, the windshield had a crack, and I was told someone would follow up the following Monday to arrange a repair. Despite reaching out multiple times throughout the week, I’ve been repeatedly transferred, disconnected, or sent in circles without getting any resolution. (UPDATE: was contacted about windshield, but no eta on fix) Additionally, when I was leaving the dealership, I was only given one key fob. I was told that was the only one available and that nothing co... read more
****Unprofessional and Dismissive Customer Service from Brandi Obershaw My experience with Honda service has been extremely frustrating and disappointing. I’ve repeatedly purchased care packages that include oil changes and tire rotations, yet the service has been inconsistent and careless. Because of improper tire rotations, I’ve had to replace my tires much sooner than expected. Most recently, less than a week after a service, I discovered that tires with less tread were rotated to the front—even though my car is front-whe... read more
I have all the good things to say about this place! McKinley helped us buy two new cars. He was super patient, knowledgeable and friendly. We were with him almost all day and he was just great to work with. The finance guy was also knowledgeable and easy to work with too. We enjoyed our experience and love the new vehicles.
I had a minor accident with my Honda Accord 2012, and I got all the necessary repairs done. I went to the official Honda dealer asking them to turn off the airbag light using their scanner since everything had been fixed. Shockingly, they refused to do it unless I paid $170. I find this abusive and a lack of good faith. It’s frustrating to see that in a situation where service and trust should prevail, they try to extract money instead of helping. Beware of practices like this.
Frequently asked questions about Ken Garff Honda of Orem
How is Ken Garff Honda of Orem rated?
Ken Garff Honda of Orem has a 3.8 star rating with 116 reviews.
When is Ken Garff Honda of Orem open?
Ken Garff Honda of Orem is closed now. It will open at 9:00 a.m.
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