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3340 E Lake Lansing Rd suite 4, Ste 4, East Lansing, MI, 48823, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The only groomer I will ever take my beautiful Sophia Grace Roundbottom. Before taking her in she usually has some matted fur and an attitude that keeps my family screaming in fear when passing her in a dark hallway. After she gets her fur done she allows everyone in the house a 2 minute petting before her RBF returns. She loves her fancy fur�
Business response:
Thank you for being so sweet and putting a smile on my face, a PURR-FECT way to end this week!
I had taken my kitty there multiple times and they did good work. The last time we got home, he got out of his carrier and I saw cuts and nicks from the shaver! I get that sometimes animals move and nicks happen but not multiple cuts with blood and not even a word about it from the male groomer! My cat is a real good boy so for him to move that much is unreal to me. I was appalled and needless to say will never be going back. Hasn't happened with any other groomer I've taken him to. In fact, they say how much of a good boy h... read more
Business response:
I'm very sad that all of this ended up this way , I assure you your kitty will be fine. Cats are very hard to groom, and if I told you that I had never nicked a cat I would be a liar. Their skin is paper thin, they lay down and try to get away during the grooming, and our tools are very sharp. Any groomer that tells you that they have never nicked an animal, is either a liar or doesn't groom very many of them. Of course I try everything possible, to minimize the risk! But one thing I can assure you of, I am very good at what... read more
Best staff hands down!! Have been taking my kids to Kelly's for 7 yrs!!
Business response:
Wow, thank you!!!
Brought my dog, Burkley for a long overdue haircut. It was his first time at this groomers. I kept contemplating on taking him because I am so protective, and don't trust many people with my pets. He was groomed by Dannie, and he did a wonderful job. We will definitely be going back!
We have been taking our two rough collies to Kelly's for years and have always been really happy with the results! One of our dogs is a 100 lb rescue, and when we first adopted him he had a lot of adjusting to do. Dannie was really patient and calm with him, and not a lot of people could handle him at that point. I'll always be grateful for the great care he received when our boy was a frightened rescue.
Business response:
Wow, thank you so much Kathy Raphael! Toby is definitely a whole new dog these days .... goes to show you, what a good home can do for a dog!
I've been taking my Poms there for yrs. With my first one I tried a different shop, and was very disappointed. So I went back to Kelly's asking to come back as a customer again, and Kelly took me back with open arms!! I will never stray away again. Kelly and Dannie have groomed my Pom and they both do a fabulous job!!! Oh yeah and sometimes they take care of my Pitbull-Phatman. I � � taking my pets there, especially cause Dannie has me in stitches every time. Love love him to death!! Makes my day every time I go. See you guy... read more
Business response:
Haha and you know I love you , that's the thing I would do anything for Kelly's customers ! Just be sweet and I'll do the same for you ! It's not really that hard !
Kelly's Pet Boutique has a 4.2 star rating with 273 reviews.
Kelly's Pet Boutique is closed now. It will open at 9:00 a.m.
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