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Keller Mortgage

4.3

About this business

Keller Mortgage is part of KWx, an integrated homeownership experience company, and is one of the country’s fastest-growing mortgage companies. Keller Mortgage plays an important role in bringing both agents and their clients an integrated homebuying experience by offering a seamless lending experience. NMLS#140234 

Location details

4725 Lakehurst Ct, Dublin, OH, 43016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3268 reviews
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Tabby's profile image
Tabby 
4 years ago

Keller Williams is a shady company who only cares about money. They refuse to honor contracts and refuse to let sellers they are representing meet and negotiate with the buyers. Horrible company 

Amanda S's profile image
Amanda S 
4 years ago

An experience I wish I could give a zero for, negative stars would be better. This company has no clue what they are doing, how to treat customers, communicate, effectively handle customer concerns, not to mention any follow through or standards that they are supposed to live up to. How they are still in business is beyond my comprehension. We had 2 different lenders because one moved and they weren’t smart enough to realize they couldn’t continue to work in the state we were in so we got switched to another person. The two ... read more

Max B's profile image
Max B 
4 years ago

I wish I could give 0 stars. Horrible experience and would not recommend them to anyone. Do yourself a favor and do not trust this terrible company with your mortgage. No communication during the application process, slow to get information to me, deceiving, and ended up costing me thousands of dollars due to their lack of knowledge. 

Nikki K's profile image
Nikki K 
4 years ago

I began the process of refinancing our home on July 16. I explained some unique circumstances to the "senior loan officer", Victor E*****, on that first phone call. Closing day came, and he had not addressed that unique circumstance. Our original closing date was August 24th. His mistake should have been resolved in no more than a week. After repeatedly following up with him, we finally had a notary come to our home to sign the closing papers on October 12th. However, the disclosure she presented indicated the funds needed t... read more

robert C's profile image
robert C 
4 years ago

We had a time-sensitive pre-approval that we needed expedited and they promised that they would do it. they failed to do so because we had some issues understanding their questionnaire and they would not return our phone calls. We wound up losing the property. I called to complain and I inquired as to how people that had a hard time understanding the English language were treated by them as far as questions and help with understanding the applications were concerned... I would probably caught a racist and hung up on I tried ... read more

Kristin H's profile image
Kristin H 
4 years ago

I refinanced my home with Keller Mortgage and had a great experience. The rate was one of the lowest around. My loan officer kept in contact with me the entire time. I didn't even need an appraisal! Thank you again Keller Mortgage for a great experience! 

Fadi A.'s profile image
Fadi A. 
4 years ago

On March 6, 2020 I applied for a mortgage through Keller mortgage located at Dublin, OH. As with applying for any loan, I submitted all legal and confidential information. I immediately made plans and flew to Florida to locate the home that is right for me. I found a home and my realtor made an offer on same with the said pre-approval. I have a copy of my pre-approval from Keller Mortgage. The sellers approved my offer and I Immediately applied for the mortgage to purchase said home. I was then advised on March 10th by Mike ... read more

Sean J's profile image
Sean J 
5 years ago

The loan process is terrible, the customer service sucks, and the representatives seem to have a minimal understanding of the loan products offered. My loan officer would almost never return my calls and she didn't know the difference between a contract job and temporary for hire job. They caused me to lose my deal because of the tons of unnecessary paperwork requested from the seller. The seller became frustrated. They have no clue about VA Loans so if you are using that type of loan avoid the headache!!! They were googling... read more

Anthonyj's profile image
Anthonyj 
5 years ago

Got a great rate, closed on time and saved $7k on closing costs! 

Frequently asked questions about Keller Mortgage

How is Keller Mortgage rated?

Keller Mortgage has a 4.3 star rating with 268 reviews. 

When is Keller Mortgage open?

Keller Mortgage is closed now. It will open at 9:00 a.m. 

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