Keller Interiors

Neal C. 

on Birdeye

4 months ago

I had carpet replaced in two bedrooms and Hallway through Lowe’s and Keller Interiors Today. Eric and the other young man from Keller arrived ahead of schedule and they Worked hard for two hours , or so. They were Very organized, and we’re very cordial. My wife and I are so pleased with their work, And are really happy with the carpet we selected from Lowe’s. We are really pleased With the quality of work that Eric and the other Young man did! They cleaned the area thoroughly after they finished, and they also Moved a heavy ... read more

Cleveland D. 

on Birdeye

a year ago

After buying carpet from Lowes this company was suppose to install it. I called them 3 times to verify when they're coming left 3 messages no response. I called lowes they called Keller and they sent an installer 2 days later. When the installer arrive I found out they incorrectly measured the hallway and they were suppose to measure the back door room, so I had purchased too much carpet. When the installer removed 2 rooms and hallway carpet the carpet and padding was rolled up and left in the front room because the install... read more

Carrie C. 

on Birdeye

3 years ago

Kellers Interiors in Reno/Sparks, NV is awful. I have just read reviews that span over 8 years on this platform that catalogue our experience as well. Why would Lowe's contract with such an abominable company? I spent many hours on the phone trying to get my carpet installed. They are playing hide and seek with my carpet. The supervisor who has rescheduled us has no idea where his installer is who was supposed to be here at 8AM. My house has been tore up because there are certain items they won't move, so being proactive we... read more

Nicole B. 

on Birdeye

3 years ago

Horrible company, never use and never use Lowes to do your installs either, Lowes contract with Keller Interiors and they have horrible customer service, horrible installers who book appointments and never show up or call. When you try to call Keller, they never return your calls, regional managers ignore requests for call backs and the regional managers manager also ignore your requests for call back. NEVER EVER USE THEM. 

V M. 

on Birdeye

3 years ago

If I could, I would give Keller Interiors a minus 10. Absolutely terrible experience. Purchased a carpet through Lowe's. Keller is their installation company. Multiple appointments scheduled by Keller were cancelled after confirming the date with them. The last one, after 3 months of waiting was cancelled again on the confirmed day of installation. That was enough for me to go back to Lowe's and request a full refund. Terrible, unreliable company. I have no problem with Lowe's. Can't believe Lowe's is using this company for ... read more

Linda D. 

on Birdeye

3 years ago

I would never use Keller Interiors again!! Office staff very rude, dismissive and unprofessional!! Had vinyl flooring installed by them through Lowes. There was such an excessive amount of flooring left over; way more than you would expect even working with a pattern. Even though I have to take their word for it that they needed to order that much flooring, they were very rude about it. Will no longer do business with them which means I’m also limiting my business with Lowes for using them.  

Shelly S. 

on Birdeye

4 years ago

Do not use Keller Interiors. They tried charging us $1,300 to level our floors even after I took out a 5 foot level to prove that our floors are level. They have also been stringing us along for 5 weeks with no results. We have been living with subfloors for 5 weeks and yet they keep making up excuses as to why they cannot complete the installation. There is no accountability with their office staff and one member of their office staff actually yelled at me this morning. Consumers beware...do not use this company.  

J D. 

on Birdeye

4 years ago

The guys who installed my carpet were professional and courteous. I would use them again.  

Kimberly L. 

on Birdeye

4 years ago

The tile installer, that completed by kitchen backsplash, was refreshingly professional, respectful of my home, worked diligently, and paid close attention to detail. He had 34 years experience and did a magnificent job. I was a bit apprehensive to use the services at Lowe’s, because of a few stories I had heard. But, I am not anymore. I would give him a 10 on a 1-7 scale if I could!