This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Small town family owned Ford Dealership since 1911. Ford Certified Sales , Service, and Parts departments to handle all of your automotive needs.
602 N Pearl St, Ellensburg, WA, 98926, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Great group of folks! Pat was cool guy that was completely transparent with the process. Never felt pressured to buy. Thanks for the new Bronco guys!
Bought the rig. Kelleher Motor Co and Matt were great.
We absolutely loved our experience, it was fast, easy and we were treated as valued customers. There was no messing around, and no games.
All good we got it Thanks
Well they wanted to check my credit score and said it wouldn't count against my score which did 3 points went down right away and he said no worries would you like me to check and see what numbers I can get I said well you might as well and I've not heard from him since I've contacted him 2 or 3 times in the past few days with no response I figure since it caused my credit score to go down I might as well find out what numbers he came up with
Business response:
Kathy, We are sorry to hear about your experience up to this point. We are a small town dealer that prides ourselves in going the extra mile for our customers. We clearly dropped the ball here and would like to do what we can to make it right. Thank you for taking the time to leave us a review. One of our Sales managers will be reaching out to you soon.
Bailey was awesome. I’m waiting for my tax return & he was totally understanding about that.
Business response:
We appreciate the 5 star review! Thank you for the opportunity and for choosing Kelleher Motor Company!
They where friendly and professional.
They responded with a typical pre-written response. I asked another specific question about the truck and they never responded! I don’t care how good of a deal they might have given, customer service gets my business every time and they missed the boat!
Business response:
Kelli, I do apologize for your online experience, and thank you for your feedback. The only way we can fix the problem is if we know about it. We are looking into it, again we do apologize. Our staff works hard to provide the best in customer experiences and we missed this time around. We wish you the best of luck in your automotive search and if there is anything we can do to help in the future we would love another opportunity to earn your business.
Very responsive. Will check out the car tomorrow.
Business response:
Thank you for taking the time to leave us a review Carolyn. We certainly appreciate it and we look forward to meeting you!
Kelleher Motor Company has a 4.5 star rating with 343 reviews.
Kelleher Motor Company is open now. It will close at 4:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com