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Keffer Hyundai Service Department
- Other
- Matthews, NC
About this business
Location details
9010 E Independence Blvd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 5:30 p.m. | |
| Wed | 07:00 a.m. to 5:30 p.m. | |
| Thu | 07:00 a.m. to 5:30 p.m. | |
| Fri | 07:00 a.m. to 5:30 p.m. | |
| Sat | 07:00 a.m. to 5:30 p.m. | |
| Sun | 08:00 a.m. to 2:30 p.m. |
Took our 2022 Hyundai Kona in for service (only ~53k miles) and wanted to share an honest experience. The car is fine and the work was completed, but the issue was pricing and communication. We were charged over $1,000 for a super routine maintenance, including a ~$270 coolant flush and brake fluid service that felt early for the mileage and higher than typical pricing. My partner originally asked them to do what was ABSOLUTELY NECESSARY. What really didn’t sit right, we tried calling back 7 times within 30 minutes after app... read more
I had pretty good service and communication, all things considered. At first I thought they were trying to squeeze money out of me but eventually they heard my argument and fought for my repair to be covered under warranty and succeeded. They didn’t get me in a loaner car because a loaner was not available but they did give me the information for rental reimbursement. Communication was all over text with very quick responses. Kay Funderburk was very gentle and patient with me as I asked A LOT of questions. Randy Kaiser was a... read more
Great customer service!
Been getting bounced around on the phone for 25 minutes! Nobody wants to work. Lazy people. Smh.
They will do everything they can NOT to service your vehicle.
Frequently asked questions about Keffer Hyundai Service Department
How is Keffer Hyundai Service Department rated?
Keffer Hyundai Service Department has a 2.6 star rating with 38 reviews.
When is Keffer Hyundai Service Department open?
Keffer Hyundai Service Department is closed now. It will open tomorrow at 7:00 a.m.
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