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Kb Collision

4.8

About this business

In operation 8 years, 3 years at this location. 

Location details

11055 Terrapin Station Ln, Knoxville, TN, 37932, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8165 reviews
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Shawn Holli B.'s profile image
Shawn Holli B. 
a year ago

They are great at KB collision!! They are very informative and extremely thorough and when it’s time to do the final walk-through, they have eagle eyes for details! The customer service is outstanding! I truly felt like they cared about my satisfaction and experience as much as the materialistic condition of my vehicle. Thank you KB Collision !!!! 

Joe Davenport's profile image
Joe Davenport 
recommend  Recommended
4 years ago

KB Collision is wonderful 

Dana McAlister's profile image
Dana McAlister 
4 years ago

No one on staff will wear a mask. No one. It infringes upon their rights 🙄 I have been back FOUR times for them to fix things that happened after they fixed it the first time. None of these returns were my fault as I did no further damage. It was due to them not fixing things right the first time. Now I’m here for an issue they caused when I said they could look at another issue. And they are subtly blaming me for this issue. Not sure why as I didn’t cause the issue. Don’t take something apart that if you are going to break... read more

Jan Anderson's profile image
Jan Anderson 
recommend  Recommended
4 years ago

Very impressed with repairs, looks like it never happened. Great customer support, plus they cleaned my car inside and out. Thank you for everything. Would highly recommend them 

Nikki Carmon's profile image
Nikki Carmon 
recommend  Recommended
4 years ago

they are great. our looks like it was never in a accident. he does great work and he makes sure it's done right. they sent us pictures of what the car looked like and he kept us informed on what was going on. 

Beverly Porter's profile image
Beverly Porter 
recommend  Recommended
4 years ago

They are a great repair shop they did a repair job for me and I was so happy at the job they did fantastic work 

Adam Saul's profile image
Adam Saul 
recommend  Recommended
5 years ago

Ken and his crew are top notch with very descriptive explanations on the details of the repair process and they follow through with quality results. I’ve had two different repair jobs done by them and they both turned out great. 

Sandy Brown Roach's profile image
Sandy Brown Roach 
recommend  Recommended
5 years ago

Ken and his entire team are great. They took the time to walk through various options with me. They also made sure to communicate through the entire process. My Sonata looked brand new when they were finished. I highly recommend Kb Collision. 

Caroline Rollins's profile image
Caroline Rollins 
recommend  Recommended
5 years ago

I am so grateful for KB Collision! They did a wonderful job fixing my brand new car. I was so upset not even having her a few weeks. They were so understanding and helpful throughout the transition, keeping me updated with parts and repairs. And they stand by their work too! I just called them again and Joe said bring her down we’ll take a look. Within 15 minutes I was back on the road again. I will recommend them to anyone. I appreciate everything they do for me. Thanks Guys!! Your the Best 

Frequently asked questions about Kb Collision

How is Kb Collision rated?

Kb Collision has a 4.8 star rating with 165 reviews. 

When is Kb Collision open?

Kb Collision is open now. It will close at 5:00 p.m.  

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