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Kay Jewelers

3.5

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wi... read more

Location details

7200 Harrison Ave Unit F-38, Unit F-38, Cherry Valley, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.534 reviews
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Vikki Hanson's profile image
Vikki Hanson 
5 years ago

Cheap product and unprofessional service 

Kim Velasco's profile image
Kim Velasco 
recommend  Recommended
5 years ago

Cherry is awesome! She helped me with getting my ring upgrade last fall. She helped me find exactly what I wanted and gave me time to decide on what was perfect for me. She was extremely knowledgeable about the inventory and you will always find her with a smile on her face. I went on her recommendation to get the rings soldered together which was a great idea. I love my ring set. Thank you Cherry! 

Candii SaDeel's profile image
Candii SaDeel 
7 years ago
Lisa Franz Appleby's profile image
Lisa Franz Appleby 
7 years ago
Cheryl O'Hern's profile image
Cheryl O'Hern 
7 years ago
Tracy Palmer's profile image
Tracy Palmer 
7 years ago

Worst experience ever.. Been to our stores. In Illinois. Customer service sucks. I have been a customer since 2011. I bought several items well over 3k. Advise rep. I pretty sure I was here 2016 in December to get my jewellery my. Wedding rings bands inspected. Told me. Our system shows. You didn't come at all. Check my paper work was there 2 times. Poor records. I do have my proof unfortunately left it home. COST to repair 45. Insistent I must pay to get service. Not even offering to have me. Pay at pick up. I have a Kay ca... read more

Erica Hardiman's profile image
Erica Hardiman 
8 years ago

Great service great prices my daughters love their necklaces and rings ... 

Kelly Johnston's profile image
Kelly Johnston 
8 years ago

Very accommodating and professional!!.. We were able to purchase Fiancé's ring as well!! 

Cyndi Zastrow's profile image
Cyndi Zastrow 
8 years ago

NEVER EVER EVER EVER EVER buy ANYTHING from this place. 

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 3.5 star rating with 34 reviews. 

When is Kay Jewelers open?

Kay Jewelers is closed now. It will open at 9:00 a.m. 

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