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Kay Jewelers
- Jewelry
- Traverse City, MI
About this business
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wi... read more
Location details
3200 W South Airport Rd Space 520, Space 520, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always top notch but to the two woman working that were an absolute delight, thanked me for working in healthcare and learned that I was on the hunt for hand sanitizer and GAVE ME A BOTTLE! Bless you!
RecommendedVery friendly and helpful
very nice customer service and very nice helpful employees
Julia is the best! She always goes above and beyond to make our experience great!
Customer service is really lacking at this location. I shouldn't be standing at their desk for 5 or more mins before they acknowledge that someone will be there to help you. Regardless if they're helping people or not it only takes 10 secs to say that to someone. I will not be spending anymore money at this location.
I have never been more disgusted with a company than today again dealing with poor customer service on behalf of the TC Kay Jewlers team. They are rude, make you feel as though your an inconvenience and straight up falsify information pertaining to your claim on your warranty hoping you don't hold the little yellow piece of paper given at the time of sale, the one thing that can prove them wrong. I will never shop at this company again and would advise you to steer clear of them as well and save yourself the hassle.
Picked up our order last night 12/16/15 received a month late. The manager was so rude the salesman tried to make it up in some way and she said they have there purchase and receipt just let them go so so so rude. I am done going to Kay will tell other people the same. Oh word of mouth is the best advertisement.
we will not be shopping here anymore!!! my husband has bought me every piece of jewelry i own from here. i recently took in my chair that broken from a diamond pendant. my husband like always bought the extended warranty. i took it in showed it to them and they said a few weeks. i forgot to pick it up until today where i was told my chain is not included and i have to pay $27 to have it fixed or i can buy the lifetime warranty for $29. what a BS!!! i was told i must have made an error because the gentlemen who rang it up has... read more
Frequently asked questions about Kay Jewelers
How is Kay Jewelers rated?
Kay Jewelers has a 4.5 star rating with 135 reviews.
When is Kay Jewelers open?
Kay Jewelers is closed now. It will open tomorrow at 9:00 a.m.
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