This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kauffman Tire
- Tires
- Canton, GA
About this business
Location details
3700 Marietta Hwy, Canton, GA, 30114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
horrible service! will never be back
We scheduled our appointment over a week in advanced and the guy admitted that he didn’t check to see if they had the tires in stock until that morning. They didn’t have the tires in stock but didn’t call to change the appointment just had us bring the car in anyways and wait for the tires to arrive. The man working said “I didn’t check for the tires until this morning. I’m doing the best I can” if that’s the best they can do then I’d have definitely taken my car elsewhere. It took them about 3 hours with all of that and the... read more
Since the buy-out it seems that staff and customer service have drastically changed. When this was a Kauffman Tire, they were so much faster and better. Now you get to wait in a stripped down version of the waiting area with no free coffee, just a water cooler. The waiting area is just barely warm enough and they are constantly backed up, apparently. I had an appointment at noon and have been sitting for 3 hours waiting for an oil change, 2 tires and a rotate and balance. Something I could have done myself in an hour except ... read more
There is no good reason why an oil change and tire rotate should take 5 hours! Especially after I was told it would take a couple, which means about 2 hours. The ONLY reason we go is because we got the tires there and the rotation is free. So annoying.
Never on time! Had 10 am appt at 11:45 hadn't even taken my car back. Asked for my keys and left. They told me it should take about 1.5 hrs. Then I found out most of the other people waiting had been waiting for over 2 hrs. They knew there was no way they would be done with my car in 1.5 hrs but told me that any way. I will never return to a Mavis Discount Tire. This is not the first time this had happened here. I am DONE. Horrible management, organizational skills and customer service. Don't waste your time....go somewhere ... read more
I took my 2011 FJ Cruiser in for a simple oil change. What I received was a drained transmission and an overfilled oil reservoir. The technician drained the trans pan rather than remove the trap door to the oil plug. I spent another $200 at Toyota with a transmission service and replacement of 4 pts of trans fluid. I understand the mistake but I don't understand the Mavis's store manager lack of concern, total indifference and lack of followup to my request for a refund. It could have been much worse than the replacement of ... read more
One and half hour and still haven’t aligned the tires. Too long a wait for new tires
Never go here!! Bad customer service, and it’s always a minimum 2 hour wait!!! They mislead you when you call. Will never use any Kaufman Tire!!!
Frequently asked questions about Kauffman Tire
How is Kauffman Tire rated?
Kauffman Tire has a 4.7 star rating with 1,989 reviews.
When is Kauffman Tire open?
Kauffman Tire is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com