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300 Grand Avenue, Englewood, NJ, 07631, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Outstanding urologist. Skilled. Experienced. Great bedside manner.
Did this doctor answer all of your questions? Every question I had was answered thoroughly Would you recommend this doctor to others? I Already Have Was this doctor's staff friendly? Yes, they went above and beyond Was this doctor friendly? Extremely Friendly Did you spend a lot of time in the waiting room at this urologist's office? No, my appointment started at the scheduled time
Did this doctor answer all of your questions? Every question I had was answered thoroughly Would you recommend this doctor to others? I Already Have Was this doctor's staff friendly? Yes, they went above and beyond Was this doctor friendly? Extremely Friendly Did you spend a lot of time in the waiting room at this urologist's office? No, my appointment started at the scheduled time
Urology Center does not understand the new realities of healthcare - patients are customers and the customer experience is paramount to loyalty and long term relationships. I have been a customer of Dr Katz for over 10 years. Today I was treated as though I was unknown entity and a credit risk. Dr Katz is not in my new insurance network but because of our long term relationship I was willing to pay $500 out of pocket to see him. I asked the receptionist if I could pay after the visit as I was waiting to get the number of my ... read more
Was this urologist's staff friendly? Yes, they went above and beyond Was it easy to find parking at this urologist's office? Yes, it was convenient Did this urologist prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! Does this urologist remember you and your circumstances at every appointment? Yes Did this urologist rush your appointment? No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed? No, they were fully staffed Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this provider argumentative or easily angered? No, they were very calm and understanding Did a staff member acknowledge or greet you when you entered? Briefly, but they didn't make an effort to help me Did this urologist rush your appointment? Not too much, but somewhat
Does this provider adhere to the customer is always right policy? Absolutely not!! They never listen to customers complaints and argue with them
Does this provider offer any coupons, discounts or promotions? Not that I have seen
Katz Steven A MD has a 4.1 star rating with 24 reviews.
Katz Steven A MD is open now. It will close at 6:00 p.m.
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