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Katz Ace Hardware
- Hardware Stores
- Glastonbury, CT
About this business
Benjamin Moore Paint SALE Columbus Day Weekend
Location details
2687 Main St, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Jessica, My husband and I own Katz Hardware and first and foremost I personally apologize for anyone of our employees being rude to you. That is the opposite of what we stand for here and it is not something we take lightly. I understand you purchased your grill through Ace Hardware online. Due to the pandemic our online business has skyrocketed and we are constantly learning the best way to maneuver it all. There is no excuse for being spoken to rudely and we apologize for that. We also apologize that you were promised a ph... read more
RecommendedI was in Glastonbury with my mom yesterday and popped in to have some keys made. I was expecting a typical boring hardware store. Nope! Lots and lots of neat things to buy and Kevin made my shopping experience unexpectedly delightful! 😊
You have signs up on your doors mandating customers to wear masks and we do that. But your teenage employees don’t have their masks on, or the masks are on their chins. CT’s infection rates are again rising and half of new cases are now in teenagers and 20 year olds. Shame on you for not enforcing the mask rule among your young staff!
Business response:
thank you so much for that feedback. We have been away the last few weeks on vacation. We will talk to everyone immediately. We are sorry for your inconvenience. FYI - our entire staff has been covid free and their families since the beginning. No known cases. Stay safe.
Wonderful, knowledgeable service.
Great experience today using curbside pickup! Thank you for being so kind and helpful!
Exemplary service! Called purchased kn95 masks at a very reasonable price in these crazy times. Quick service on the phone, pulled in, called they came right out and put my purchase in my trunk. Awesome friendly service from a locally owned small business it doesn’t get better than that. Thank you Katz Hardware
We have been going to Ace Hardware for 22 years. It’s an awesome store. They have great service, very helpful and pay attention to detail.
Everything you need including the best service. Been going there for 26 years.
Went in yesterday and Morgan was super helpful, finding me what I needed in the basement when I couldn’t find it on the shelf. All the staff there are helpful and friendly
Frequently asked questions about Katz Ace Hardware
How is Katz Ace Hardware rated?
Katz Ace Hardware has a 4.6 star rating with 439 reviews.
When is Katz Ace Hardware open?
Katz Ace Hardware is open now. It will close at 6:00 p.m.
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