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Kaiser Permanente Ontario Medical Center Emergency Department

1.6

About this business

Your health and safety are always our top priority. To help you protect yourself and your loved ones, we've gathered the most important information and guidance on the coronavirus and COVID-19. Go to our website. You have many ways to get care without leaving the comfort of your home - including an e-visit, phone, video appointments, and email. This allows you to still get great care while helping to address the community spread of COVID-19. If you're concerned about your specific health condition, call 1-833-KP4CARE (1-833-... read more

Location details

Hospital, 2295 S Vineyard Ave building H, Ontario, CA, 91761, United States

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1.6104 reviews
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marshay livingston's profile image
marshay livingston 
on Google
a week ago

Never thought that i would be so disappointed with this hospital 24 hour pharmacy tonight. The pharmacist wouldn't give me my pain medication so I had to walk back to the er for a different medication. I came back to get it filled and the system was down. This whole process took a hour and a half and it's nothing I can do but sit in pain. I'm pissedddd. 

Tyler Houze's profile image
Tyler Houze 
on Google
3 weeks ago

Worse ER ever. Been here with my mom since 1:56am and it is now 7:17 am and still haven't been seen by the Dr at all. She got into a serious car crash and can't move and her blood pressure is high. These Drs don't care about their patients at all. It shouldn't take this long at all for my mom to be seen. And every time we asked how long they would say I don't know. And when we would say how long we've been waiting they would just say oh there have been people waiting longer. Like it's ok. It's not ok to wait for 8 hours to b... read more

Chrystal Barnaby's profile image
Chrystal Barnaby 
on Google
a month ago

Their Emergency Room is horrible. I don't recommend coming here if you have a choice. My grandson came here by ambulance because he hit his head so hard and was bleeding. He needs stitches but when we got here they sent us out in the lobby to wait. And it's been over 2 hours and he's still bleeding. 

Jamie Vallejo's profile image
Jamie Vallejo 
on Google
2 months ago

If I could give zero stars, I would. I’ve been a Kaiser patient for over 20 years and have a documented medical condition that causes severe recurring pain episodes. I only go to the ER when my symptoms are unbearable and my home meds no longer work. During a recent visit, I was seen by Dr. Nikita Joshi, who was dismissive, rude, and completely unhelpful. She refused to provide the treatment that has worked for me in the past—treatment that is well documented in my medical records. I waited for hours in severe pain, only to ... read more

Tes's profile image
Tes 
on Google
2 months ago

Is it Normal for this ER to have a patient wait for a room almost 24 hours later after being ambulanced into this ER? 

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Frequently asked questions about Kaiser Permanente Ontario Medical Center Emergency Department

How is Kaiser Permanente Ontario Medical Center Emergency Department rated?

Kaiser Permanente Ontario Medical Center Emergency Department has a 1.6 star rating with 104 reviews. 

When is Kaiser Permanente Ontario Medical Center Emergency Department open?

Kaiser Permanente Ontario Medical Center Emergency Department is open now. It is open 24/7. 

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