Kaiser Permanente Center for Reproductive Health

Francheska Dominguez 

on Google

2 years ago

I would like to state although this rating is at a 2 star it is not intended to be reflective upon Dr. Anthony Deangelis, Dr. Sara Ann Gilbert, NP. Anjalis Sharma, RN Michelle Schaider, Kathleen Vaugnh or the front desk receptionist. Writing this review I know it won't be taken seriously or lightly. There will be a lack of urgency, further lack of empathy and resolution, As I am a female, I have hormones which some will use as a excuse for how I feel toward this facility and use against me writing this. The office staff part... read more

Dianah Kalibbala 

on Google

3 years ago

The journey of infertility does have its trying tosses and turns. And by the time many of us seek options, we are frustrated, depressed, anxious and just need a shoulder to lean on. We had mixed feelings when we were referred to Kaiser Fertility Clinic - Point West because of the last reviews. However, words fail me to express my deep gratitude for the care that was provided to us by by this center during our very first IUI trial for a baby this year! In particular, I want to thank NP Heins for her unwavering patience and su... read more

McKenzie Chantry 

on Google

4 years ago

I was hesitant to go with this clinic based off the reviews, but our experience was amazing! We started the process with paperwork in Aug 2021 and had our consultation with Dr. Babcock a few weeks later. She was very kind and very informative about the process. She concluded that with my husbands 0% motility our only option would be IVF with ICSI. She first wanted my husband to be checked out by a urologist to be sure it wasn’t something they could fix first. Unfortunately it wasn’t fixable and we went forward with IVF. Our ... read more

Kristy Arthur 

on Google

4 years ago

Overview: No customer service; rude office staff (in general); repeat miscommunication. Ultimately, we're leaving Kaiser and paid more for new insurance. My #1 reason for leaving this clinic is the office staff - I got to a point where I DREADED calling to make an appointment. Jan/Feb2020: We were at the testing phase (all $800 worth of testing complete, with 50% insurance coverage). And just this has been difficult to navigate the system. We're not given comprehensive or clear information in phone calls or emails. We have n... read more

S T 

on Google

4 years ago

My wife and I have been fruitlessly trying to get treatment here after they took our money for an initial consultation and an expensive and unnecessary ultrasound - only to be told for the past four months that they have LITERALLY ZERO appointments available. We were assured when starting treatment that we would be treated and yet here we are, 4 months later, nearly $1,000 poorer and yet with LITERALLY NO TREATMENT, whatsoever. They can't even give a timeline for when they WILL be available which seems particularly sketchy. ... read more