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Kadlec Regional Medical Center

3.4

About this business

Kadlec Medical Center, a nonprofit facility, provides health care services for residents throughout the Mid-Columbia Washington area. The hospital offers a wide range of medical, surgical and rehabilitative inpatient and outpatient services that include a diabetes learning center, emergency, home health care, bloodless medicine and surgery, imaging services, nutrition counseling, same day surgery and rehabilitations services. Kadlec programs include open-heart surgery and interventional cardiology, one of the region's only n... read more

Location details

888 Swift Blvd, Richland, WA, 99352, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4630 reviews
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Vincent Snoddy's profile image
Vincent Snoddy 
recommend  Recommended
4 years ago

A big shout out the the nursing staff on the 3rd floor. They treated my mom awesome. They were very kindhearted. True humanitarians. Thanks Ladies. I owe you . 

Business response:

That is so wonderful to hear, Vincent! We're proud to learn your mom received the high level compassion and comforting care that we aim to provide our patients! Thank you for sharing. 

Daniel Campbell's profile image
Daniel Campbell 
recommend  Recommended
4 years ago

The Nurses and Doctors are great and careing 

Steve Kjarmo's profile image
Steve Kjarmo 
4 years ago

Stop propaganda. You killed many by overtreatment of covid and are supporting suppression. 

Judy Kirk's profile image
Judy Kirk 
recommend  Recommended
4 years ago

My pre-admit went quickly. Everybody was friendly and respectful. 

Business response:

That is so wonderful to hear, Judy! Thank you for your recommendation! 

Karen Stombaugh's profile image
Karen Stombaugh 
4 years ago

I have never been so disappointed in a hospital ever. My mom was brought by EMS and she was treated with rudeness and arrogance the entire week she was in there. No communication from physicians unless we called. They accused her of drinking alcohol when she DOES NOT drink alcohol. The nurses were rude and acted out out when asked for anything. When she left on Tuesday, they did not even take her out to the car or even the front door in a wheelchair! I will NEVER NEVER recommend this hospital to anyone which is terribly disa... read more

Business response:

Hello, Karen. This is never the feedback we enjoy hearing from our patients. We take great pride in providing high-level compassion and comforting care to all we serve. If you feel your visit didn't align with this, we would certainly like to learn more about your mothers experience. Please feel free to reach out to our patient experience team at; 509-942-2171. 

Ryan Prentice's profile image
Ryan Prentice 
recommend  Recommended
4 years ago

they saved my life. if it wasnt for the staff my kids would not have their mama. 

Business response:

Wow, Ryan! We are so proud and honored to know that you received the life saving care you needed to get you back home to your babies. Thank you so much for sharing with us. 

Mollie Rhea's profile image
Mollie Rhea 
4 years ago

So explain to me this: Kadlec calls and offers me a zoom appointment for my 6 week post partum visit due to the smoke. I decline because I have other errands to run in Tri-cities. In normal conversation I said something about taking the baby. She tells me he can’t come to my appointment due to Kadlec cracking down on their Covid visitor policy. So I asked her “so you’re telling me that my 7 week old baby isn’t allowed at my 7 week appointment? What am I supposed to do with him?” And she said “Yes. It’s Kadlec’s policy. He ca... read more

Business response:

Thank you for reaching out, Mollie. We would like to visit with you regarding your experience. Will you please contact our Patient Relations team at 509-942-2171 or private message us your phone number, so they can reach out to you? Thank you again. 

Ana Chavez's profile image
Ana Chavez 
recommend  Recommended
4 years ago

El servicio tienen un servicio muy bueno las enfermeras muy amables unos doctores muy buenos y muy amables todos yo me siento segura en esas clínicas y en ese hospital 

Kayla May's profile image
Kayla May 
4 years ago

your associate Karen payne told everyone she was going to cough on grocery store workers because she works with covid patience and she was mad that we weren't wearing a mask and we had medical reasoning... I highly recommend you talk to this employee about safety 

Business response:

Hello, Kayla. We would certainly like to learn more. Please feel free to send us a P/M with more detail, so we can pass along to the appropriate department. 

Frequently asked questions about Kadlec Regional Medical Center

How is Kadlec Regional Medical Center rated?

Kadlec Regional Medical Center has a 3.4 star rating with 630 reviews. 

When is Kadlec Regional Medical Center open?

Kadlec Regional Medical Center is closed now. It will open at 9:00 a.m. 

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