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8222 N Lamar Blvd # F62, Ste F62, Austin, TX, 78753, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Karen was awesome in scheduling the appointment and following up to confirm arrival time of the technician. The technician was very professional and figured out the issue the icemaker and made the report quickly. I would definitely recommend K&N.
The scheduler, Karen, absolutely lives up to her name. Absolutely unprofessional and psychotic. I scheduled an appointment to have my dishwasher exterior repaired after being referred to them by Bosch. I have a robocall screening system which is user friendly to get through. 9/28 she left a voicemail to schedule an appointment. The scheduling of the appointment was fine we just needed to order parts. I told her I would save all the numbers she provided so it wouldn’t go through the screening process. Fast forward to 10/18. I... read more
Dishonest, disrespectful, bottom-of-the-barrel business. Please read the reviews before even considering them.
It's a set-up, just walk away... We have a defective oven, and the manufacturer gave us this company for service. The tech came out, spent 10 minutes to take a picture of the serial-number label (and I had already sent that info when I asked for the visit), and that was $150. Then the repair-quote came back at $1004 for a $150 part + $175 to put it in. Not even a credit for the $150. Basically, they make $300 an hour if you don't bite (2 service calls), and $1,000 an hour (between mark-up and labor) if you do. Seriously?
CONSUMER BEWARE! I tried to work with the owner with no luck, so I FILED A COMPLAINT WITH THE FEDERAL TRADE COMMISSION, TEXAS ATTORNEY GENERAL'S OFFICE and THE BBB. I tried to be fair, still no word from this company. Overview: Tech came out, charged me $150.00, told me he would call me the next morning to give me a price for the part and repair, he didn't so I texted him 2 days later to ask if he had priced the repair, he texted me that his boss would be calling me. His boss Tony (Owner of K&N Service Appliance Repair) call... read more
K & N Services Inc has a 3.1 star rating with 16 reviews.
K & N Services Inc is closed now. It will open at 9:00 a.m.
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