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4100 Plainfield Ave NE, Northview, ND, 49525, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:15 a.m. to 2:00 p.m. | |
Sun | Closed |
I found the problem with K&M is they fail to admit they made a mistake, instead they send you some phony ' Please call so we can figure this out BS message'. I've sent the service manager Mike several e-mails about an issue. I included several people in the e-mails I sent to make sure the issue is handled correctly and with accountability, but he only wants to talk privately on the phone. You would think the upper management would want to know how this man is treating repeat customers! I even included the owners in on the e-... read more
Business response:
Thanks!
No pressure sales love my new van Eric and Rob are great!
My husband and I just bought our first car from Tom Bell, and could not be happier! He was pleasant and helpful throughout, and even put gas in the car before he let us leave the lot with it after the purchase was complete. Also many thanks to Wayne in the Finance department who put in the work to find us the best rate and make sure our vehicle was as affordable as possible. Amazing experience with these guys, we will definitely be back!
Recently had the opportunity & pleasure of accompanying our 18 yr old Grandson to K&M Dodge to test drive a vehicle. He was home for a short time from the Air Force & this was his first purchase of a vehicle. K&M Dodge & the salesman, Bruce Wittenbach, went above & beyond to make this a positive experience & to acknowledge his service to the USA. He is going to be one proud Airman when he heads to his next base in a couple weeks. Thank you K&M Dodge.
Business response:
Thanks for the review and 5 Stars Donna! We appreciate your business and your family's sacrifice & service to our country. Bruce has been a great part of our team for over 33 years and has always been a stand up guy! Thanks again for sharing your experience!
Awesome people, great cars! Would highly recommend them to everyone!!
Business response:
Thanks for taking the time to rate us!
Made an appointment with salesman to look at a specific car they had advertised. Took the day off work, showed up, and the car was not even on site. They went to retrieve the car from a different location while we waited. A guy eventually approaches us and says they can't show us the car because they can't get it to work because it is from Canada. What? How is that even an excuse? no offer to see other cars, reschedule, or even an apology. Disgrace. Don't waste your time folks, they don't care about customers.
Business response:
Chad - I am sorry to here about the poor experience you had at our dealership yesterday. We try hard to make every customers shopping experience a great one . Please call me so we can discuss what happened and and try to rectify the issue. Thanks, Ross D - Used Sales Manager. 616-365-3340 Direct.
Extremely friendly staff! I had a great experience selling my used car to K&M through the KBB instant offer system. They offered me much more than another dealership and they got me in and out in 20 minutes with a fair deal.
Business response:
Thank you Kevin! We appreciate your business.
K & M Northfield Dodge has a 4.2 star rating with 113 reviews.
K & M Northfield Dodge is closed now. It will open on Monday at 7:30 a.m.
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