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Juniper Farms
- Nurseries & Gardening
- Fort Myers, FL
About this business
Location details
5880 Staley Rd, Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe are extremely pleased with our landscaping project from start to finish with all that is entailed with a new pool install, irrigation issues, trees moved and final landscaping. We dealt with Anthony Scappatura and had nothing but great success working with him. Anytime we contacted him he returned our call promptly. We told Anthony what we were looking to achieve with landscaping and told him to put together what he thought would be best. We were very happy with the plan. We were put on the schedule and quickly had the la... read more
Myself and another car were just run off the road into a ditch due to one of your truck and trailers. The driver decided he was going to use both lanes to turn with no care in the world. When I called to speak to a manager the lady was rude and asked me well what type of work do the men do, how would I know this from simply seeing the truck? She then follows to ask did I get a truck number, yeah from the ditch that was my first concern.
Business response:
Bunni Proctor, On behalf of Juniper Landscaping, let me apologize for the actions of our driver and our customer service. We are usually better than what you have experienced. You can expect to receive a private message from a member of our management team, who will want to hear of your experiences with our workforce. We take these issues seriously and will address them with our employees.
Just moved to Florida and against my neighbors advice we decided to use Juniper to upgrade our landscaping. Their sales expert came out and suggested several plants which we went with. A few of these died and they did replace them but when more started to die they said I have a water drainage issue. I am not disputing the water drainage issue but believe the "expert" should have recogniszed this and not sold us plants that would not survive in this area. The "expert" will not work further with us unless I spend more money on... read more
Business response:
Teddie Clark have you reached out to our customer service department? We have a protocol for handling customer concerns like this and it always goes through your account manager or our customer service department. I'm sorry your experience has been poor but I can assure you that Juniper cares about making our clients happy. Please let me know what we can do to help.
UPDATE: I am pleased to say that Juniper stepped up to the plate and made things right. After posting my original review, I was contacted immediately and they sprung into action. We had a way better experience with a gentleman that came out. He acknowledged the issue and provided an option to fix it. I'm impressed with the turn around time and I know they take their reputation seriously and therefore I am giving credit where credit it due. Thank you for the attention to this matter, it's nice to know that someone cared. I do... read more
Amazing company with even better employees! Thanks Dan for helping out my wife's school with their project!
Frequently asked questions about Juniper Farms
How is Juniper Farms rated?
Juniper Farms has a 3.6 star rating with 316 reviews.
When is Juniper Farms open?
Juniper Farms is closed now. It will open at 7:00 a.m.
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